Reviews
Very friendly and Helpful.
Very friendly and Helpful. They took the time to explain most of the feature in the Silverado ZR2 even though it was information overload for me. lol
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
The service department went above and beyond while
The service department went above and beyond while servicing my vehicle. I will gladly return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Several items were “checked” by the dealership inspection
Several items were “checked” by the dealership inspection and marked as “passed but ended up needing repairs. When I called the dealership to talk about it I was told that they would not be making any repairs and if I needed repairs or service I would need to take it somewhere else. This seems like a shady business practice as they seem to be hiding problems with their used cars.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 340-7656. We would appreciate the chance to turn your experience around.
Hi Slade, thank you, for reaching out to us your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.
This was my fourth time to purchase a car from this
This was my fourth time to purchase a car from this dealership. I come back because they are customer oriented whether purchasing a vehicle or having my vehicle serviced. The service department is the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Cadillac West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Sales experience went smooth and Service Dept has always
Sales experience went smooth and Service Dept has always taken great care of Cadillac and me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
They were so great!
They were so great! They bent over backwards to find us something in budget and in great condition. We could not be happier with our experience here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Joe was a great car dealer to work with.
Joe was a great car dealer to work with. He was polite and interested in our goal. He was knowledgeable of the car we purchased and showed us all of the features on the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I purchased a Jeep and had it delivered From Amarillo to
I purchased a Jeep and had it delivered From Amarillo to central Texas. Great transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
power steering
Power steering noise. All it needed was some power steering fluid added. Didn't trey to convince me to buy a new power steering pump (expensive). Thanks for the honesty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
The guys were great!
The guys were great! Very friendly and the process getting my car was fast and easy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!