Reviews
You Should steer clear of this dealer.
You Should steer clear of this dealer. Wish I had read the reviews earlier. They will be really nice and make promises to take care of issues discussed during the sale to get you to sign the sales contract. After the sales, you will have to get them to fulfill their promises, but they will ignore your calls and will not get back to you. Look out for their arbitration agreement clause when you sign the sales contract. The arbitration document states that ANY disputes would be arbitrated by the arbitrator judge that Dealer select, and cost will be split between the dealer and buyer. So that should tell you something about their business practices, that they know they would get brought to court! so this is to circumvent it! They would ask you to sign so many documents that they do not give time to read all the documents, especially this one. Look out for their "Apex" package, about 1K, which is an old dealer scam to make more money, and that GPS tracking package really is not needed. Look out for $995 dealer processing fee. This is more than other typical dealer processing fee, and this processing fee is actually not required. Add up all these fees, and the total price is way more than how they price the car initially. Once you sign the sales contract, you are out of luck if any issues arise.
You Should steer clear of this dealer.
You Should steer clear of this dealer. Wish I had read the reviews earlier. They will be really nice and make promises to take care of issues discussed during the sale to get you to sign the sales contract. After the sales, you will have to get them to fulfill their promises, but they will ignore your calls and will not get back to you. Look out for their arbitration agreement clause when you sign the sales contract. The arbitration document states that ANY disputes would be arbitrated by the arbitrator judge that Dealer select, and cost will be split between the dealer and buyer. So that should tell you something about their business practices, that they know they would get brought to court! so this is to circumvent it! They would ask you to sign so many documents that they do not give time to read all the documents, especially this one. Look out for their "Apex" package, about 1K, which is an old dealer scam to make more money, and that GPS tracking package really is not needed. Look out for $995 dealer processing fee. This is more than other typical dealer processing fee, and this processing fee is actually not required. Add up all these fees, and the total price is way more than how they price the car initially. Once you sign the sales contract, you are out of luck if any issues arise.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The best financial Mr Vincent help me a lot hi is the
The best financial Mr Vincent help me a lot hi is the best! Thank you
The best financial Mr Vincent help me a lot hi is the
The best financial Mr Vincent help me a lot hi is the best! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nelson is the most wonderful salesman’s great work great
Nelson is the most wonderful salesman’s great work great dealership everyone so nice this is our 5th car with them !!
Nelson is the most wonderful salesman’s great work great
Nelson is the most wonderful salesman’s great work great dealership everyone so nice this is our 5th car with them !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was shopping around for a specific truck to for My
I was shopping around for a specific truck to for My Towing needs. Capital Auto found the truck I needed it within 10 days. I am very happy with my purchase.
I was shopping around for a specific truck to for My
I was shopping around for a specific truck to for My Towing needs. Capital Auto found the truck I needed it within 10 days. I am very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nate went above and beyond to make sure I was happy and
Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P
Nate went above and beyond to make sure I was happy and
Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service, had a small issue with My Window
Great customer service, had a small issue with My Window tint failing MD inspection, and they took care of the removal. Happy with my Mercedes
Great customer service, had a small issue with My Window
Great customer service, had a small issue with My Window tint failing MD inspection, and they took care of the removal. Happy with my Mercedes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy with my Wrangler, Vence at finance helped me
Very Happy with my Wrangler, Vence at finance helped me get a great APR better then my own credit union.
Very Happy with my Wrangler, Vence at finance helped me
Very Happy with my Wrangler, Vence at finance helped me get a great APR better then my own credit union.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE!
BUYER BEWARE!!! I bought a 2015 zl1 with 17k miles. 250 miles later the motor blew, the manager got rude with me after telling me that they arent going to help and i said ill write reviews. Apparently they dont care about their out of town customers. Not to mention the salesman says it was near perfect and its got a cracked bumper cover and the stereo didnt work. The lady manager said even though you only drove it under 300 miles its easy to blow them up at 123mph... what maam its a zl1 rates at 190mph, ive owned 2 with higher miles and have had none of these issue. Ps i live 3 miles from work in a small town with a max speed limit of 40mph i wish i could have owned it long enough to driver interstate. Do youself a favor DONT BUY HERE.
BUYER BEWARE!
BUYER BEWARE!!! I bought a 2015 zl1 with 17k miles. 250 miles later the motor blew, the manager got rude with me after telling me that they arent going to help and i said ill write reviews. Apparently they dont care about their out of town customers. Not to mention the salesman says it was near perfect and its got a cracked bumper cover and the stereo didnt work. The lady manager said even though you only drove it under 300 miles its easy to blow them up at 123mph... what maam its a zl1 rates at 190mph, ive owned 2 with higher miles and have had none of these issue. Ps i live 3 miles from work in a small town with a max speed limit of 40mph i wish i could have owned it long enough to driver interstate. Do youself a favor DONT BUY HERE.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
BUYER BEWARE!
BUYER BEWARE!!! Bought a camaro and less than 100 miles and two weeks late needs a motor rebuild. Customer service is a joke. I always have to call them back. They said it comes with a warranty but tell me there is now a clause that states performance cars are not covered.. do yourself the favor go somewhere else.
BUYER BEWARE!
BUYER BEWARE!!! Bought a camaro and less than 100 miles and two weeks late needs a motor rebuild. Customer service is a joke. I always have to call them back. They said it comes with a warranty but tell me there is now a clause that states performance cars are not covered.. do yourself the favor go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful group of people at this dealership,they
Very helpful group of people at this dealership,they really care about your needs and well being before you leave this place,from the finance agent to the salesperson,check out my guy Jacinto Cruz very down to earth person and he's low key funny as xxxx !!!!
Very helpful group of people at this dealership,they
Very helpful group of people at this dealership,they really care about your needs and well being before you leave this place,from the finance agent to the salesperson,check out my guy Jacinto Cruz very down to earth person and he's low key funny as xxxx !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car