Reviews
Amazingly poor service. Rude beyond belief. When they...
Amazingly poor service. Rude beyond belief. When they mess up, they don’t bend over backwards to fix the problem. Would never purchase there again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Dan, thank you for sharing your experience with our dealership. We'd like to speak with you to get a little more information about your experience. Could you please reach out to Jerry Ziniak at 780-488-4881 or jziniak@crosstownchrysler.com? Thank you again and have a great day!
Purchased a used vehicle and delighted with the process....
Purchased a used vehicle and delighted with the process. No pressure, friendly and professional service. Went above and beyond to make sure everything was taken care of. Highly recommend this team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealer gave us a very excellent service. He gave us a...
The dealer gave us a very excellent service. He gave us a very good deal with our vehicle shopping. Highly recommended for a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thee thank you so much for the review. We look forward to working with you again in the future.
Highly recommended! Jecris went above and beyond to make...
Highly recommended! Jecris went above and beyond to make everything go smoothly. I will come back here for car purchases in the future and would recommend him to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review, Alex! We agree that Jecris is an incredible salesperson. Thank you for choosing us here at Crosstown and welcome to the Crosstown Family! We look forward to working with you again soon.
We just did a trade in with this dealership a couple...
We just did a trade in with this dealership a couple weeks ago. There was a few scratches on the vehicle and they were very accommodating with us to get these fixed. Just got our vehicle back and it looks AMAZING! They didn’t cut any corners with fixing the issues. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jenna thank you so much for the review! We're glad your experience with us was great. We look forward to working with you again in the future.
I would like to say thank you to Crosstown new car sales...
I would like to say thank you to Crosstown new car sales on a great job of getting me my 2020 grand caravan. Especially Shuke and Ai that made the process an easy one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, thank you so much for your review. Shuke and Ai do make a great team and they'll be happy to know your experience with us was a great one. Welcome to the Crosstown family!
Jerry was so kind, very helpful. Always looking out for...
Jerry was so kind, very helpful. Always looking out for his customers. Made sure I was comfortable at all times. So pleasant. Couldn’t have asked for a better salesman! You rock Jerry 😄
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kari, thank you so much for your review. Jerry is a great salesperson. Welcome to the Crosstown family and we look forward to working with you again soon.
Jerry Joseph made my experience excellent! His attention...
Jerry Joseph made my experience excellent! His attention to detail, customer satisfaction, and willingness to help is unmatched by the past dealers I’ve met. Jerry went above and beyond and helped me out beyond my asking. He’ll take care of you and treat you with respect and dignity. 10/10 great person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review. Jerry Joseph is an excellent sales rep! Welcome to the Crosstown family.
Really poor service i call at the dealer twice this month...
Really poor service i call at the dealer twice this month for a cote and both time gave me a prix and did ask them several time is that is the exact price a would be paying answer was yes both time but when i did show to appointment it always different price As a mecanic believe me the shop is pfffff for competence
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jerry Joseph was professional, fun & treated me like...
Jerry Joseph was professional, fun & treated me like family. He worked hard to get me into my dream .... 2021 Jeep Compass. Awesome experience! You ROCK !!! ❤️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car