Skip to main content

Langley Chrysler

(579 reviews)
2017 state dealer award
View 8 awards
2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Langley Chrysler from DealerRater.

Want to share your experience with this dealership?

Write a review

Great people

Great friendly employees, everybody very courteous and very helpful. Your finance lady is above and beyond with a perfect personality for the job.Paul Beaulieu.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Richard was great

We had some issues with another dealership, and we told our story to Richard. He made sure that we didn’t have the any issues, everything went smoothly, and we were picking up our truck within a week. He was personable and no high-pressure sales. He knew the product and explained everything very well. Everyone we dealt with at Langley Chrysler were all amazing to deal with. Highly recommend this dealership 100%!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve G is the best sales associate at Langley Chrysler

If you are looking to buy a new vehicle I would highly recommend Steve G at Langley Chrysler Dodge Jeep Ram. I have purchased a number of vehicles from him. He has exceptional customer service, defiantly NOT a pushy sale person, listens to your needs, and works hard to make a deal happen that is a win win for everyone. Even after the purchase he still check to make sure the service team is doing their job up to his standards. You can't go wrong with Steve G! :) George A.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service issue - transmission

2014 Chrysler 200 -96,000 kms , 2 months past 5 year & transmission needed rebuilding. Josh worked with FCA to have covered under warranty that was accepted. NOW the ISSUE; asked Josh twice about warranty twice and he replied " parts ONLY for 2 years NO LABOUR coverage" " you are on the hook for labour once you leave the dealership lot". Contacted FCA and they indicated 2 years PARTS & LABOUR unlimited kms. Called dealership 3 times to talk to service manager - no return calls. Angela connected me on the 4th attempt to parts manager Trevor who is working on confirming coverage. Would gladly sit down with someone in authority to discuss further. In summary think it took to long to repair ( 2 weeks) & not how the warranty time / coverage has been handled. There is more that was not in this review that should be discussed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing Service

I needed a vehicle, shopped around but did not get straight answer until I called Langley Chrysler, I spoke with Shawn told him what I am looking for within minutes he sent me the quote and ended up buying the Van. He was a good listener, kind and very professional. This is the second vehicle in 14 months. I will always depend on Shawn on my future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Can’t go on without a truck

From Datsuns to fords to chevys , to Fargo’s to RAM , that’s my go to truck for life now . Had a great salesman, the staff treated me great and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Truck Buying Experience

First impressions count! Ziyaad is friendly , attentive and responsive making my buying experience seamless. More importantly, his attitude post sale has been really good. I have no hesitation recommending Ziyaad and Langley Chrysler.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Non stressful buying experience

Pressure was non existent. Physical environment is client friendly. Layne was good knowledge guy. Good to deal with, my other guy Blair of many years had retired so my first experience with new sales rep in 20 + years Did a fine job. Good folks down there and trotmans make sure of that

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Langley Chrysler

This dealership has great teamwork when you are looking for a vehicle. From salespeople and finance to GM, all work together to give you a great experience on purchasing a vehicle. Thank you to Stuart for taking the time to show us around and giving us multiple choices to consider. We definitely would recommend this dealership to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and pleasant experience, start to finish

Just picked up our new minivan purchased through Layne Schwandt and couldn’t be happier. We knew what we wanted and Layne showed us the perfect one and negotiated a fair deal. Always replied to all questions accurately and promptly, paperwork and pick up process very smooth and efficient, the way car buying should be. Would definitely buy from this salesman and dealership again, and recommend them to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.