Langley Chrysler

Transmission was broken Dealership made me an appointment right away Excellent customer service Only complaint is it took a few days to get parts Otherwise perfect and they answered all my questions

Took my 2018 jeep compass in because of a warning light coming on. They snapped the head of a bolt off (possibly not their fault) but then had to order a part. In trying to repair they broke the window glider and had to order that part. They had my car from Dec 17 until Dec 31. Kept promising me a new "ready" date and then never bothered to call to say "sorry the part didn't come in" I was promised the car (with no drivers door handle) would be taken into the shop nightly and it was not. The only communication I had with them was when I went in to talk to them. After my last visit on Dec 27, was the ONLY time I received a call from Devon apologizing that the care was in fact NOT taken in at night. Finally got the car back and there is a nice DING in the drivers door. While they do accept responsibility for "dropping " the ball a number of times, they basically accused me of LYING about how the door was dented. STAY AWAY from this dealership. Service manager a NO SHOW. 2 days after I got my car back, the same warning light that I took it in for in the first place is back on!!! This is not finished

We have purchased a few vehicles over the years from other dealerships. Our experiance hasn't been enjoyable sales persons were pushy, arrogant and weren't interested in what our needs were. Ziyaad Badshah made our experience at Langley Chrysler amazing. He took the time to listen to our needs. He took the time to walk around the lot with us. He answered all of our questions, Ziyaad was very knowledgeable about the vehicles we were looking at. Ziyaad made us feel very relaxed and comfortable, it was like we were one of the family. We would highly recommend to our family and friends to see Ziyaad for there next purchase.

I had my Ram 1500 in for the 30,000 km service and guess what - I was charged for work not performed. Th xxx't service manager was adamant in cab filter was replaced. When I asked them to show me where the filter, my cab is not equipped with a filter. Interesting. Engine filter was checked off that it was checked. Filter was so filthy you could not see through it and there was chicken feathers stuck to it. xxx't service manager said it was not on schedule to replace, yet they will replace a cab filter but truck is not designed with one. When they did the last oil change, they did not replace the oil cap. Some oil did spew on the engine. The solution here was to shampoo my engine. The service advisers are top notch, cannot say the same for the sloppy technicians or how an xxx't service manager deals with customer issues. As much as I enjoy my truck, I will find a new place to service my truck. They have lost my business and would not recommend this dealership to anyone moving forward.

Over the years I've purchased many cars from Ziyaad and the experience just keeps getting better. He knows the industry, he knows the cars and he knows how to make you feel appreciated from the moment you walk in the door to the last second of you getting into your new car. He not only makes your car buying experience easy and painless but you have a great time in the process as well and he goes through ever little detail and answers any questions to the best of his ability. The whole team at Langley Chrysler made my recent purchase a few weeks ago a memorable and unforgettable one. If there's anyone i would highly recommend when buying a car it is definitely from Ziyaad.

i have purchased several vehicles in the last 30 years and dealt with different dealerships in Quebec , Ontario, Alberta and now here and this one is one of the worse. They delivered us a vehicle that was properly detailed, it was dirty, we had a trade in and had to chase down our plates and waited for over 3 weeks to get the second key for the vehicle. Not impressed I would definitely not recommend

My last service with the agency was really good. Brittni, was really patient to answer all my questions and she did a great job with the customer service thing. I would also like to thank the Mecahnic who did a great work on my car. This is the first time I can feel my car going smoothly After a basic servicing done. Great job guys!!! Merry Christmas and Happy new year

Very happy and Great services from jim harkness in the service department on my dodge ram truck. He is always helpful and curtious Thanks Jim!

Devon, barb and sonja where all so very helpful. Devon and barb both where exceptionally awesome.devon explained everything in my “words” and she made me feel very comfortable

Good, I am satisfied for their service . My truck got problem, it took 3 time in other shop, doesn’t work. It was fixed in Langley Chrisler. Good