Lexus Of London

We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we feel that she had our best interest at heart. We will enjoy our new car and will deal with her again. Lexus of London has always treated us well weather it be buying a car or taking it in for service. We will be happy to tell others of our great experience with Stephanie and Lexus of london. I must also mention Kylie and Teagan who also made our sale very satisfactory. Thank you all.

Rick made the purchase of our used Lexus so easy and wonderful. He gave us great customer service and was fun to deal with. Rick was efficient, reliable and the experience with him exceeded our expectations. We would not hesitate to recommend Rick and Lexus of London. Thanks everyone! Susan and Richard Stevenson

Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She was very knowledgeable about the vehicle. She provided us with options and gave us the time to make a decision. A week later we are pleased with the vehicle and our experience with her and the people at Lexus of London.

Working with Sue Vincent was a very comfortable experience . This was a huge step for my husband and I to go from a sedan to a SUV. Sue's pleasant personality was comforting and see answered all of our questions flawlessly. During a RX350 test drive she took the time to explain all of the 350's controls. Everyone at this dealership wars courteous & pleasant . She even spent a lot of time sending us e-mails & phone calls. If anyone is contemplating a Lexus I would not hesitate to recommend Sue Vincent and this dealer ship. Bonnie & Doug Bates

This was my second purchase from Sue and she was professional and great to deal with. There was no pressure just an easygoing smooth experience. Kylie and Lauren were also very pleasant and helpful.

I must say it was an absolute pleasure dealing with Stephanie Shearsby as I just purchased a 2017 Rx350. Stephanie was very professional and transparent through out the process. She helped me get a great deal on the suv and I couldn't be happier. She provided a great presentation of the car, explained all the paperwork thoroughly, and kept me updated on the car delivery. highly commend you to contact her if you were thinking of buying a Lexus!

Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone would be with us soon. We were introduced to Rick. Rick was very helpful and courteous, he understood we were just beginning to look and were thinking used. Rick took the time to answer all our questions in a friendly, professional manner and recommended a vehicle based upon our conversation. Rick is an excellent communicator with a no pressure sales approach and we ended up purchasing a new vehicle for my wife on that day. Our overall experience at Lexus of London was exceptional, staff are very attentive from initial greeting to taking delivery of the vehicle. We highly recommend Rick and Lexus of London. Already considering our next Lexus purchase and will be dealing with Rick again.

My family and I were impressed by the service received at Lexus of London - definitely of Lexus standards. Sue Vincent is a superb salesperson, experienced and accommodating. Kylie Burridge is, by far, the most exceptional and understanding finance agent we have ever come across. For what was an unfortunate experience our family had come across, having been in an accident and having to replace our vehicle, we ended up satisfied and happy with this ES350 purchase. Furthermore, even though we bought the vehicle home, Sue has assured us, the few issues we discovered afterwards would be addressed at our convenience in the near future - what exceptional service!!

I bought new vehicle from him, excellent customer service, great communications and friendly environment. Even outside office hours he responded quickly and professionally to all of my question. Really happy with the purchase.

Jack provided us very professional and perfect services and advices. We would like to come back with him if we will buy another vehicle in the future and we would like to recommend him to our friends as well