Lexus Of London

We have leased several vehicles from Lexus of London for close to 20 years. The sales and service department have been exemplary. Rick Watson was very helpful and prompt to answer any questions. Brendan Gillespie delivered and explained all the new features with patience and understanding. We would also like to mention a few weeks ago with our previous Lexus we experienced a flat tire away from home on a weekend and were left without a vehicle. We were very impressed with Chris Pinelli and the Lexus of London team for sorting this unfortunate situation swiftly and professionally.

First and foremost Rick was an absolute pleasure to work with. He was so patient and understanding for all our needs and wants! He listened to us and we really appreciated that! He gave us so much time and was always available which really made the entire process very smooth and easy. He was highly knowledgeable as he answered all our questions. He made the entire process of purchasing a car a very positive experience! Without a doubt I will work with Rick again!

My excellent salesperson Lisa Ali was excellent, responsive, knowledgeable and kind throughout the whole process. I am very happy with my car and with the team they have at Lexus of London. I would definitely recommend it to anyone who wants a good car and a streamlined process.

Another pleasant visit to Lexus of London. Dale Craig was well prepared in advance of my visit. Since the service was expected to take 3-4 hours, the availability of a loaner was much appreciated. The inclusion of a car wash on completion is also a nice touch.

Lexus of London always has a great selection of good used Lexus. Lisa Ali had two RX350s ready to test drive as requested. Lisa is professional and very knowledgeable on the product line. The trade-in experience for our old RX350 was excellent. The overall sales experience and delivery was great. All the little details were covered like going over the vehicle's features and made sure our phones were paired.

The Sales Team, Service and Management Teams all friendly and very kind to us. Service was excellent and solved our service issue quickly

John Zhang the best sales person here. Having incredible service,patient and and professional. Definitely will come back for new cars.

Thanks Rick for our third Lexus. Very please with the overall sales experience and look forward to dealing with you in the future. Special shoot out to Brenden Gillespie who looked after our delivery briefing. Even with three vehicles under our belts we were learning new things under Brenden’s tutoring Thanks for a great experience. J and L

i was very pleased with the results that romeo nissan. . achieved for me. iwill buy a new electric vehicle from this dealership.

First class experience. I recently purchased a vehicle from Lexus of London and couldn't be happier with my experience. I knew exactly which vehicle I wanted, and my salesperson, Lisa, made the process incredibly smooth and efficient. From start to finish, she was on top of every detail. Lisa was timely with her responses and delivered on every promise, going above and beyond to make sure I got the best possible deal. It was clear she was truly on my side, and her dedication made me feel completely confident in my decision. If you're in the market for a new or used Lexus, I highly recommend visiting Lexus of London. The service is exceptional, and the team truly goes to bat for their customers.