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Charlesglen Toyota Scion

(1,528 reviews)
2025 state dealer award
View 17 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charlesglen Toyota Scion from DealerRater.

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The dealership is very friendly and efficient.

The dealership is very friendly and efficient. Valarie was my sales person, she is the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the five star review Syed, happy driving, Phil Dao, General Sales Manager

Val made the daunting process of selecting the right

Val made the daunting process of selecting the right Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of things to consider and options available with various vehicles, and was very timely in all her communications which was greatly appreciated! She made sure I was aware of all the steps in the process and personally introduced me to her colleagues in the dealership at each stage of the purchase. She is also a very talented baker and very generous with her delicious homemade treats. If you’re considering purchasing a Toyota, I highly recommend Val and the team at Charlesglen as they know their business and provide exceptional service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your vehicles purchase experience with Val and Charlesglen. Happy driving, Phil Dao, General Sales Manager

Friendly and accessible service.

Friendly and accessible service. Easy to contact helpful staff. Good follow up. Excellent communication with sales staff

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and I would be happy to discuss your purchase experience. Happy driving, Phil Dao, General Sales Manager, 403 451 0625 or email at phild@charlesglentoyota.com

Val is not only amazing,she is very helpful every time,I

Val is not only amazing,she is very helpful every time,I must say you thank you for every thing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and happy driving, Phil Dao, General Sales Manager

Val was very attentive to our needs and made sure we had

Val was very attentive to our needs and made sure we had a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership with quality mechanics, detailers, and we are grateful to have them take care of our Tacoma.

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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

Thank you for sharing your purchase experience, happy driving, Phil Dao, General Sales Manager

They have always treated me with their highest service.

They have always treated me with their highest service. I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val Parsons try

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Dave for taking the time to review our team and happy driving, Phil Dao, General Sales Manager

We had a great experience .

We had a great experience . Val Parsons is the best sales person we have ever had. She went above and beyond in all respects.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your review and happy driving, Phil Dao, General Sales Manager

Thanks David for assistance and helping in purchasing our

Thanks David for assistance and helping in purchasing our trd Tunrda and thanks to Charlesglen Toyota..

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  • Overall experience 5.0
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Dealer response

Thank you for the review and happy driving, Phil Dao, General Sales Manager

Thank you Max for your great service.

Thank you Max for your great service. Very happy with our new Rav4. He took the time to explain financing options clearly, which made the process stress-free. Great and friendly service. We highly recommend Max to anyone looking for a trustworthy, customer-focused dealership.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your purchase experience, happy driving, Phil Dao, General Sales Manager

I had a fantastic experience buying my new Grand

I had a fantastic experience buying my new Grand highlander limited hybrid at Charlesglen Toyota. From start to finish, the staff were incredibly helpful and friendly. May Leung took the time to understand my needs and didn't pressure me into anything. The whole process was smooth and efficient, and I was so impressed with how they went above and beyond. I highly recommend Charlesglen Toyota to anyone looking for a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the five star review, happy driving, Phil Dao, General Sales Manager