Charlesglen Toyota Scion

Great staff, friendly, honest and caring. Made for a great experience and ultimately ending up with the right vehicle for my wife and I.

My experience at charlesglen toyota was exceptional to say the least. As soon as you walk in the door your greeted with smiles, kindness and professionalism. And that's just walking in the door. My product advisor was a gem! (Valarie Parsons) Valarie was so friendly and easy to deal with . She is super knowledgeable, professional, kind, and will go above and beyond to make sure your time and experience at charlesglen toyota is a memorable one! Again I want to thank Valarie and her team at charlesglen toyota. Thank you for the enjoyable experience!!! Happy new!!

My experience at charlesglen toyota was exceptional to say the least. As soon as you walk in the door your greeted with smiles, kindness and professionalism. And that's just walking in the door. My product advisor was a gem! (Valarie Parsons) Valarie was so friendly and easy to deal with . She is super knowledgeable, professional, kind, and will go above and beyond to make sure your time and experience at charlesglen toyota is a memorable one! Again I want to thank Valarie and her team at charlesglen toyota. Thank you for the enjoyable experience!!! Happy new!!

Friendly atmosphere, friendly and outgoing staff and sales people. A good selection of vehicles and are willing to work with you to make the process a pleasant experience.

Fast delivery of the car and not pushed or pressured on any extras. Great experience. Just two things. Thought the front bumper was included in the silver package but that's my fault for not triple checking. Also, there was marketing decal stuck to the back of the car which I wish they didn't attach since it's a new car.

Front Desk are approachable and Friendly Employess are Helpful David Wang is Nice who helped me answered all my questions and inquiries.. Jody Hutt Helped me with all the Finacial processing and paper works.

Before coming to Charlesglen Toyota, even if we had made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new RAV4 XLE. Until one month ago, we met Val Parsons, a Product Advisor, with great personalities and profound professional experiences. Val treats us with kindness, honesty and respect, she responded to our inquiries without any delay. We feel so lucky to have her to be our advisor. Things went faster after our first met, less than two months later we received a call from Val, our booked vehicle was arriving, and a few days later we got our new car. So if anyone wants to get a new vehicle and avoid frustrations, come to meet Val Parsons, because she is one of the best!

It was a very pleasurable experience with Valerie Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 months waiting list. The bonus was her delicious buttermilk biscuits!

Excellent!!! A word that could i express to Mr, Hanyang Wang, service manager of service department. He give me a wonderful experience of having a second service of my Hybrid vehicle. Details to details and always updated what should be done and there is a certain time frame to be done. Awesome!, I highly recommended for good services and hoping next session of my car services will be you. Thanks for your good performance. 100% for jyour job will done, God bless

This is Syed Shahid Iqbal Recently bought 2024 RAV4 HEV I had an incredible experience with Damon Larson at Charlesglen Toyota, my salesperson, was absolutely amazing. He was straightforward, cool, and always willing to assist with any questions or concerns. I’ve never met a salesperson so genuine and easy to work with. Damon made the entire process smooth and stress-free. If you’re looking for a great car-buying experience, ask for Damon you won’t be disappointed!" I appreciate his professionalism and effort. If you’re looking for someone who truly cares, Damon is the one to ask for!" "I had a good experience overall buying winter tires from Charlesglen Toyota, but I was a little disappointed that the warranty was added without discussing it with me first. While the process was otherwise smooth and professional, I would have appreciated being consulted about the additional cost. Clear communication is important, and I hope this feedback helps improve the experience for future customers."