Charlesglen Toyota Scion

Mark McQueen always provides 5 star customer service. Every problem with my car seems to be a challenge he wants to solve. Much appreciated!!

The excellent customer service that Tim Beach, General Manager, provides, is a role model for all other dealerships in Canada. Tim is a first class person, who genuinely cares about his customers. The best customer service I have ever received by any dealership in Canada.

Ashley at charlesglen dealership has been excellent to deal with We are very appreciative of the service we've received!

Omid is the best in the business. I would love to purchase my next car with him.

We were extremely glad to have had Omid as our sales person and would not hesitate to recommend Omid to anyone looking to buy a car. Thank you Omid!

Charlesglen Toyota recommended the Cabin Pollen filter replacement for $35 on my 4Runner, I agreed thinking I am getting the good quality Toyota filter. (Replacing 4Runner cabin filter is super-easy and quick - 1 minute - basically only the cost of filter). At home I looked at what filter they put - it was probably the poorest quality, cheapest piece of garbage they could find on the market - thin and flimsy... I am getting it replaced with the good quality one I bought for $25 in Auto-Value - Customer rip-off! Also, yesterday I changed Engine oil myself for the first time after my 4Runner was serviced at Charlesglen Toyota a few times prior. Found out they did not install the oil drain plug gasket last time they changed oil. The drain plug was heavily over-torqued, so was the oil filter housing... very bad... Not sure I would trust Charlesglen Toyota mechanics after these little findings... Recommend doing easy things yourself (filter replacements), or finding a good mechanic you could trust.

Never had a better car. At 82. I am so blessed!!! Anyone would be overwhelmed having a Toyota! It has profited better than imagined. God job Toyota 👌👌😊 Thanks for making my life easier.

Omid did a great job helping me complete my vehicle purchase while I was working out of town. He was very accommodating and responsive. I would highly recommend him for your next vehicle purchase.

We came into Charlesglen Toyota knowing exactly what we wanted. We had visited another Toyota dealership and was turned off by the pushy salesperson. Even though we liked the vehicle, I couldn’t give them my business. Omid showed us the options available to us, which was only two, besides preordering brand new with a six month wait due to inventory. He answered all of our questions and got to know us. We ended up with such a great vehicle for our family and I couldn’t be happier with the service we got right up until I drove it off the lot!

Appreciate Valarie and her dedication and kindness in helping me choose the right Truck,color and her generosity in giving me cookies every time, and her beautiful smile. She is a very good saleswoman, and appreciate the other staff who made my purchase an easy job.