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Charlesglen Toyota Scion

(1,530 reviews)
2025 state dealer award
View 17 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charlesglen Toyota Scion from DealerRater.

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Efficient very professional knowledgeable helpful very

Efficient very professional knowledgeable helpful very friendly I feel completely relaxed here at the dealership no stress Actually it is always an enjoyable visit even if I’m spending my hard earned money I just bought a new car absolutely no hassles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Val Parsons & Khal helped me lower my interest rate for

Val Parsons & Khal helped me lower my interest rate for my trade. I recommend buying from this dealership if you want to avoid the hassles of buying used cars. Although my car broke due to battery issues, all the expenses were reimbursed after it was fixed! Service department went an extra mile by doing a test drive with me addressing my concerns. In the end, the car was safe & fun to drive. Another full tank of gas for free & the car was delivered to my place. It was an awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased four vehicles from Charlesglen now, and

We have purchased four vehicles from Charlesglen now, and you can bet that our next vehicle will be a Toyota too. Everything from sales to service is spectacular!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Valerie is awesome to work with.

Valerie is awesome to work with. Not only does she provide fresh homemade cookies, she regularly checks in and really wants you to have the best experience with your new car. We enjoyed working with Valerie so much we named the car after her! Thanks Val!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Charlesglen Toyota provided me an excellent service and

Charlesglen Toyota provided me an excellent service and thorough info. I’m definitely happy with the staff and they are super friendly. When I got my vehicle at charlesglen Toyota I was very excited and the staff were very helpful. Thank you very much charlesglen Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Valarie was referred to me by a mutual friend when I

Valarie was referred to me by a mutual friend when I having difficulty finding a very specific type of used car within my limited budget. While I ultimately purchased privately, I give sincere thanks for her professional and very personable attempt to help me during a time of slim pickings out there. Thanks, Val!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff were friendly, knowledgeable, and efficient.

The staff were friendly, knowledgeable, and efficient. They were so helpful, and I certainly would recommend shopping at Charlesglen Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service and customer support.

Excellent service and customer support. I am happy with my new Tacoma and look forward to working with Charlesglen again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Toyota Charlesglen for a very smooth

Thank you Toyota Charlesglen for a very smooth transaction and really great service..thank you to all the staffs especially Sir Nomer and Ms Anne and Sir Jim for all your help. We're really happy with our new Sienna..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Valarie is absolutely amazing!

Valarie is absolutely amazing!! She always gives her best! will definitely go back to her in the future! -Mo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.