Reviews
Valarie Parsons was very personable, respectful, and
Valarie Parsons was very personable, respectful, and provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to driving it off the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charlesglen treated me well during my recent new car
Charlesglen treated me well during my recent new car purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the mandatory freight charges, etc. in the original price, rather than treat them as add on items later in the negotiations.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Overall a great experience with the Charlesglen team!
Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reception was pleasant and welcoming.
Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service from Val once again!
Excellent service from Val once again! We are loving my new highlander! Thank you very much Val!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deliver the vehicles I need in a reasonably time frame.
Deliver the vehicles I need in a reasonably time frame. Word word word word wird
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always had a great service .
I always had a great service . Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When it comes to service, communication, patience, and
When it comes to service, communication, patience, and getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey of getting a new vehicle and always being there whenever I was confused or unsure about anything and doing everything she can to help me get this vehicle. I am very happy with the service I received and the truck I got. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Val Parsons was very accommodating and personable.
Val Parsons was very accommodating and personable. She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive. Our truck was ready at the time agreed upon and with help from Mark Peters who explained the tech features and Arlana Bolton in finance I was out the door in 2 hrs. In all an exceptional experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
May Leung introduced RAV4 with very detail information.
May Leung introduced RAV4 with very detail information. Her expertise, attention to detail, and friendly approach made the whole experience enjoyable and informative.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car