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Alberta Honda

(1,335 reviews)
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alberta Honda from DealerRater.

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My experience was pretty straightforward and no nonsense....

My experience was pretty straightforward and no nonsense. About all you can ask for when buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, we appreciate your comments sgarnett! If there is anything more we can do please let us know.

The sales person was awesome, he explained everything to...

The sales person was awesome, he explained everything to me, answered all my questions and showed me how to work everything in my new vehicle. Very informative and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Pam. We are happy Mitch was able to assist in the purchase of your new vehicle. Thank you for your 5-star review, and for choosing Alberta Honda!

Service department was great. Rebecca was helpful and...

Service department was great. Rebecca was helpful and explained everything that was done to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership, and leaving the ultimate rating Jerrico! We are happy to have been of service.

Good communication for booking and service. Alberta Honda...

Good communication for booking and service. Alberta Honda is located close by. Since the SUV has only 30,000 km. I wasn't expecting many problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!

Nothing changed. Comprehensive coverage is gone but did...

Nothing changed. Comprehensive coverage is gone but did not bother to use honda plus coverage. Won't come back for sure.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry you feel this way HM. We want to know how your experience could have been improved, please give us a call at 780-474-8595, and ask for the Service Manager.

poor service!!! book my car for oil change and window...

poor service!!! book my car for oil change and window rubber change 2 weeks ago but end up lining up in the express oil change and they just lubricate my window for second time!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi marycerv. We sincerely apologize that our service was not satisfactory. We always aim to provide excellent customer service and carry our business with the highest standards. It is of deep concern that our standards were not met in your customer experience. We would like to understand what happened during your visit better, and you are welcome to contact our Service Manager at 780-474-8595.

Everyone we dealt with extreemly helpful and...

Everyone we dealt with extreemly helpful and polite. Especially our sales rep mitch Hiles who made us very comfortable while providing accurate and reliable info.he was exceptional with answering our questions and getting us what we wanted. Will recommend him to eveyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review Scragette! We're so glad you are happy with your experience at our dealership, and that Mitch could help. We appreciate your business, and for choosing Alberta Honda!

Melissa was excellent to deal with, she understood the...

Melissa was excellent to deal with, she understood the problem and found a great solution

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi Ken. Thank you for the 5-star review! Customer experience is our top priority, and we are happy that Melissa was of assistance. Our commitment is always to you the customer, and we look forward to seeing you again.

We had a wonderful experience with Alberta Honda Mitch &...

We had a wonderful experience with Alberta Honda Mitch & Tony will buy again very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello pollylon! We are happy to hear you had such a great experience, and that both Mitch and Tony were able to assist. We thank you for your business, and if you have more questions, just let us know!

The Service Advisor Melissa was very helpful and took the...

The Service Advisor Melissa was very helpful and took the time to explain about Honda Canada bulletin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Shamee! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!