Reviews
Fredi was awesome very kind and knowledgeable.
Fredi was awesome very kind and knowledgeable. He asked me all the right questions to help me choose my vehicle. I really felt like family as I probably went there about seven or eight times before purchasing. I would definitely recommend this location for purchasing a vehicle .Very friendly ,helpful staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for coming to see us, and for sharing your experience and review Rejaa, it is appreciated! Customer service is always our top priority, and we are glad Fred was able to assist you to your satisfaction.
Takes forever for the service Need to phone them for
Takes forever for the service Need to phone them for follow up then you'll find out your vehicle is done and just sitting around.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Vtec. Every review is important to us and we apologize that you’ve had a less than 5-star experience at our dealership. Customer experience is our top priority, and your comments have been forwarded to our management team. If there is more to this situation than what was described, you are also welcome to speak to our Service Manager at 780-474-8595.
Service rep, Danielle is fantastic!
Service rep, Danielle is fantastic! And the mechanic who diagnosed & did the work was great. Went here for 2nd opinion on 1 issue & they also were able to diagnose/fix another issue that another place could not figure out. Car operates smoothly again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi cl.mah! We're happy to hear you had such a great experience at our dealership. If you need anything else, please don't hesitate to reach out to us again!
Melissa was great at following up on my recent service
Melissa was great at following up on my recent service appointment, she contacted me following my appointment to make sure everything was good. I had a few questions for her which she was able to answer easily. I appreciated how easy it was to contact her and how prompt her response was. The dealership as a whole is easy to work with, staff are friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Pam! We are happy to hear you had such a great experience in your recent visit to our service department, and that Melissa was able to assist. We thank you for choosing our dealership to service your vehicle, and if there is anything else we can do please let us know!
We always receive the best quality of service and time
We always receive the best quality of service and time with Alberta Honda Service department. Melissa is a valued employee that should be recognized for her excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review Rhonda! We're so glad you are happy with your experiences when visiting our service department, and we agree - Melissa is a great help!
So welcoming!
So welcoming! Mitch was great! Responded right away to our inquiry. Had the truck ready when we got to our first meeting. Ping was great with the finance end. Day of vehicle pick up went smoothly and Mitch made sure we were well versed on our new Ridgeline! We would highly recommend Alberta Honda to our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello rewanci1. Thank you for leaving this great review. We are committed to providing the best customer experience, and we are glad our team could make the process smooth and easy for you.
Danielle is awesome she gets it done, I recommend this
Danielle is awesome she gets it done, I recommend this location and it’s service department
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Cal! We are happy to hear you had such a great experience with your recent visit to our service department. Our priority is your experience, and we thank you for choosing Alberta Honda to service your vehicle!
Clean premises, nicely appointed waiting area, nice
Clean premises, nicely appointed waiting area, nice people, provides 'shuttle' service, respectful of my property, complimentary car wash, weather permitting
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Painful. Thank you for sharing this great review about your recent experience. We are committed to providing the best possible service at all times, and we are glad that our service team could assist you.
Oil Change, young lady was great.
Oil Change, young lady was great. They did it in the time they said and complementary car was…awesome. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for coming to see us Curtis! We are glad that we could help, and we appreciate your business! If you need any other help with your vehicle, please let us know.
I’m very pleased with dealing with Alberta Honda.
I’m very pleased with dealing with Alberta Honda. Clarence was easy to talked to and he was very patient on answering all my questions...was the same with Tony. Both stayed overtime so that we could finish our transactions. I should note that I also got my previous 2007 Honda Civic from the same dealership also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for coming to see us again Teresita, we appreciate your repeat business! We're so glad that Clarence and Tony were there to assist, and that you are happy with your continued experience at our dealership. If there is anything else we can do, please do not hesitate to ask!