Harris Mazda

Buying our new Mazda from Harris Mazda, through Tyler Polywkan was very easy. Tyler was knowledgeable and informative and provided great feedback to my questions. First impressions of the dealership were very positive. Much thanks to Leanne in finance for her help and info.

I recently had the pleasure of purchasing a new car from Tyler Polywkan, and I must say that it was an exceptional experience from start to finish. As a seasoned car buyer, I have dealt with various dealerships in the past, but Tyler Polywkan truly stands out for their unparalleled commitment to customer satisfaction and professionalism.

Tyler was great to work with. Overall, I can confidently say that Tyler Polywkan is a cut above the rest. He is commitment to customer satisfaction, he is friendly and knowledgeable . One aspect that stood out was the transparency and honesty displayed by the sales team. Tyler provided all the necessary information about each vehicle, highlighting their features, performance, and history. I felt comfortable asking questions, and they patiently answered every query I had, helping me make an informed choice.

We had a great experience purchasing our first mazda from Tyler Polywkan at Harris Mazda. Tyler was extremely knowledgeable about all the vehicles we had enquired about and was very patient with us as we tried a few cars over two days to make up our minds. He took the extra time to help us figure out the right vehicle for us. I highly recommend working with Tyler - thanks for all your help!

Dropped my vehicle off Monday morning, it was expected to be ready by Monday evening. I couldn’t pick up until Tuesday morning. I called Tuesday morning to let the staff know I wouldn’t be in until noon. Nothing was mentioned at that time that my car was not ready. I arranged for a ride into Nanaimo from out of town to find my car was not ready, it was still on the hoist. Communication was awful. I let the staff know I was unhappy about this, and I was told “we are short staffed” and “what do you want from us?” A half-assed “want lunch?” was offered. I was not contacted again until Wednesday afternoon. I managed to get a ride into Nanaimo again, picked up my car. They were able to take some money off the bill, I did appreciate that. As soon as I left and got to highway speeds, my car violently vibrated. I had to book another appointment and come back the next day. I missed work that evening due to these events. Also noticed the tint peeling in the back window I had mentioned was quite poorly “repaired”. I brought the car back Thursday morning (now a 4 day ordeal) and they were able to rebalance the tires which solved the vibrating, I mentioned now for the 3rd time about the peeling tint and it was AGAIN ignored. I cannot in good conscience recommend this service department to anyone. Quite unhappy with the service, communication, and outcome.

I bought my first new vehicle from Tyler at Harris Mazda the other day. It was incredible service, and he did a great job of listening to my wants/needs and accommodating them. The whole process was smooth and efficient moving through each departments. I was in and out with a brand new vehicle within 3 hours. Thank you so much, I highly recommend Harris Mazda, Tyler, and the rest of the team!

Wonderful service from Tyler. Our amazing new Mazda CX-30 arrived on time and Tyler honored the "walk out the door" price quoted 4 months ago. Great information and support. No pressure. No unexpected costs. Thanks Tyler and Harris Mazda.

Tyler worked do hard to get us into our dream car. Everyone at the dealership was so friendly and positive.

We're very pleased with our recent purchase of a 2023 CX5 at Harris Mazda! All of the staff are great and welcoming Tyler Polywkan helped us find exactly what we were looking for and went above and beyond to make us feel at home. Many thanks Tyler.

Excellent service. Everyone was so helpful, friendly and honest. Would definitely recommend Harris Mazda to anyone looking for a vehicle!