Reviews
everyone is very pleasant
Tim was very kind and patient in reviewing all of the options I would need. Ladies answering the phone for the company are also very pleasant. She would say "just a moment please" which is rare these days! I am looking forward to coming here
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All around satifaction
Another great experience with HMP. I have purchased 3 cars and leased 3 cars from HMP and have them serviced here as well. I have always been satisfied with the work of the service department and the service reps that I have dealt with. As for salesman - Chuck Erb has helped me with each purchase and lease and he can get for you exactly what you want. A great place to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Pleasure! Thanks so much!!
completely satisfied
salesman was very knowledgable about all aspects of the sale process and fully explained all options and accessories of the vehicle. All members of HMP team that i interacted with were extremely pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chuck Erb
Would like to say how pleased we are with the service we get at HMP.They are top notch. We have dealt with Chuck for years & he gives you his undivided attention when he is dealing with you.We purchased a 2017 Equinox on 27/08/2107 & he went over every detail with us. We have had awesome luck & service with HMP & will continue to support them in their business. Bruce & Beth Harmer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your Kind Words!! Iways a treat, to look after your Auto Needs!! Many Thanks!!
ALL QUESTIONS ANSWERED.
This was a shopping experience for a vehicle where all questions where answered. CHUCK, makes the time to address all the concerns that one might have when car shopping ! it is worth the drive to EXETER . Thanks Audrey
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It was a Pleasure doing Business with you Audrey! Thanks so much again!!
Best Purchase experience in years.
Chose to buy from HMP due to many recommendations by existing customers and they did not disappoint. Was referred to Chuck Erb by a mutual acquaintance and he was excellent to deal with. Friendly, upfront, helpful and accommodating. Made the purchase experience very pleasant and easy, great at explaining the features of the Terrain, and knows the meaning of customer service. Business Manager Susan Riddell is also top notch, friendly and helpful. All staff here were nice and really made you feel welcome and that your business in not only important to them but also appreciated. It's customer service the way it used to be! A noticeable absence of the attitude and arrogance that has become common place at so many London dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was Great to meet, and get to know you Chris. Thanks so much for your very kind words!
Outstanding Dealership And Employees
It was a pleasure to deal with Justin Parker as he was very knowledgeable and always there to answer any questions. He is a very honest person and he goes out of his way to accommodate your needs. Highly recommend Justin and will continue to deal with him. Tom & Shelley
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great Dealership
It is a pleasure to do business with the personal of this dealership, both in the purchasing and maintenance of a vehicle. The staff make you feel as though you are part of the family. When having service done they go out of their way to make your stay pleasant, such as delivering you to a local golf course and picking you up when finished. When getting a new car purchased or receiving maintenance the staff are very though.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Could not ask for better
Bill took us through the whole sales etc... In a profeesional matter, we enjoyed the experience, and would recommend to friends and family, thank you!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A fun experience
We had a great experience purchasing our new vehicle, "Tony". We appreciated that Cathy took us seriously, and we are so grateful that Cathy worked so hard to locate a vehicle without a bowtie for us. We will definitely be back to purchase our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car