Skip to main content

Kelowna Chevrolet

(793 reviews)
2024 national dealer award
View 14 awards
2024 national dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(793 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelowna Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

This is a review of Miya Johnson.

This is a review of Miya Johnson. I recently purchased a new vehicle from Kelowna Chevrolet. Miya was the sales person that helped me purchase the vehicle. Miya explained the process involved in purchasing a new vehicle and was enthusiastic and dedicated at assisting me in that purchase. Miya made sure that I always had the correct answers to my questions. Miya went over the features that were available and provided me with advice, from her own experience, so that I may make more informed decisions about which options to choose. Thank you Miya for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello thank you for taking the time to share your feedback and experience with Miya. We appreciate your transparency and honest review!

Have always been helpful and supportive.

Have always been helpful and supportive. Speaking of Cody he ensured that my needs were met.?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review!

Working with Chad and Christian was awesome.

Working with Chad and Christian was awesome. They were polite, respectful, competitive, trustworthy, and even though we didn’t end up purchasing a vehicle from them it was no reflection on their service. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for leaving the positive review of Chad and Christian!

The whole process from initial enquiry to purchase was

The whole process from initial enquiry to purchase was very professional. As we had to get our new used vehicle detailed after purchase, the service section was also awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the second vehicle we have purchased with Vikas

This is the second vehicle we have purchased with Vikas at Kelowna Chev. He went above and beyond again to get me the answers I needed. He was very patient and not pushy as we took our time to think about the deal. I cant recommend him enough. I am sure we will be back again with Vik in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi John thank you for taking the time to leave a review for Vikas and Kelowna Chevrolet!

We had to make a specific custom purchase with numerous

We had to make a specific custom purchase with numerous visits to the dealership. Jason was kind and knowledgeable without being the least bit pushy. He's a great person and I would recommend him to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello thank you for your positive review! We're glad to hear of your great experience

I had an amazing experience with Jasmine at Kelowna

I had an amazing experience with Jasmine at Kelowna Chevrolet! She helped me transition from my truck into a new car with lower payments, making the process smooth and stress-free. Jasmine was super helpful, friendly, and professional—she took the time to ensure everything was right for me. Not only did she make the entire process simple, but she also went above and beyond to get me some extra add-ons that made a huge difference. I highly recommend reaching out to Jasmine if you're looking for a new or different vehicle. She truly cares about her customers and makes the experience enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Jasmine provided you with an amazing experience at Kelowna Chevrolet! Thank you for sharing your positive feedback.

Jason was great to deal with, replied to my inquiry and

Jason was great to deal with, replied to my inquiry and followed up. Would reccomrnd him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Jason at Kelowna Chevrolet. We deeply respect your feedback.

After purchasing there was a issue with the original

After purchasing there was a issue with the original truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a replacement vehicle. As i travel up and down the valley for work. They made arrangements for a temp vehicle while we waited for delivery. The staff all made me feel at home and made the best of a situation that was totaly outside of thier control. This is hands down been the best experience. Has definatly restored confidence in the way it was handled and that we where taken care of. By the team there. After our family wasnt treated well by other dealerships in town and glad we went to see them here at kelowna chevy. Highly recommend. This is a prime example of how customer service should be which is very rare these days. Welldone Stephen geater

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your positive experience at Kelowna Chevrolet. Thank you for sharing your feedback!

This post is very overdue but what can I say, life got

This post is very overdue but what can I say, life got away from me. I was very impressed with the service I received from Jason the GM. Our vehicle we purchased started making awful noises just before we were to leave for the lower mainland. I was ready to rent a vehicle but Jason arranged for a flat bed trailer to be delivered to my home in Vernon to not only pick up my broken Suburban for repair but to deliver me a beautiful new Tahoe to use for the weekend! He arranged this within a few hours! He went above and beyond! Thank you Jason! Although I haven't had 100% great service from Kelowna Chevrolet (service dept issues & a misogynistic sales manager who only shook my husband's hand not knowing it was actually me making the purchase) in the past but Jason's actions will def have me return when I'm ready to upgrade to a new Tahoe! Thanks Jason!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you immensely for sharing your experience with us. We're glad to hear that Jason provided exceptional service. We apologize for any past issues and appreciate your feedback.