Skip to main content

Meet Janine Feenstra

Janine Feenstra headshot
Financial Services Manager
(460 reviews)

Reviews

I have been dealing with Toyota Town London since the

I have been dealing with Toyota Town London since the fall of 2001 with leasing only and have had good experiences with all of the staff that handled my getting a new car. Shawn Longworth has been my saleman for my past 4 cars and has been wonderful to deal with. Shawn is a great guy, always very helpful. Always watching out for me in making sure that I am happy with my choice. I'm looking forward to enjoying the ride in my new 2025 Rav4 XLE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The ToyotaTown dealership was welcoming and supportive.

The ToyotaTown dealership was welcoming and supportive. There were excellent hospitality services. We would return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We found the staff very friendly and professional.

We found the staff very friendly and professional. There was an excellent choice of used vehicles to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shawn Longworth and ToyotaTown in London On.

Shawn Longworth and ToyotaTown in London On. have done a fantastic job of delivering my new RAV 4. The staff were very patient and answered all of my questions. Janine Feenstra and Chelsea Wakefield were great at answering my undercoating questions. The car was delivered on the date that was estimated ahead of time. The dealership worked to deliver the car in perfect condition. Overall it has been a very pleasant new car buying experience. Thank You ToyotaTown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesperson was Gwen Jones.

Our salesperson was Gwen Jones. It was such a pleasure to deal with her from the very first interaction. When we picked up the car on a cold windy day, she took her time going through all the basics and getting the app set up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My family has being buying our toyotas from toyotatown

My family has being buying our toyotas from toyotatown south London for more than a decade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the second time I have received this question

This is the second time I have received this question sheet, I was happy and said so the last time and I am still happy today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, knowledgeable, respectful, non pushy, and

Friendly, knowledgeable, respectful, non pushy, and supportive! Felt like I was dealing with a friend! Warm and friendly atmosphere!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Geordie Hock, Product Advisor, Janine Feenstra, Financial

Geordie Hock, Product Advisor, Janine Feenstra, Financial Service Manager and Stephanie Davis, Desk Manager - a big thank you for yesterday's fantastic customer service with my purchase and trade-in at ToyotaTown. You made it an enjoyable experience. You were all very friendly, polite, genuine, professional and knowledgeable. Geordie gave me good advice to consider when making my choice for leasing duration. Janine assisted with my accessories choices that added value to my new vehicle as well as convenience. Stephanie had great attention to detail. I very much appreciated all who I dealt with. I happily recommend these three staff and ToyotaTown London, Ontario for your Toyota needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience with Daniel & Janine Always happy to

Amazing experience with Daniel & Janine Always happy to come back to Toyota Town Daniel is very knowledgeable and professional who explained everything to us since we book the car until now when we needed a second & third delivery to be more familiar with the new technology Thank you Toyota Town for have a great employee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.