Skip to main content

Toyotatown

(7,513 reviews)
2026 national dealer award
View 40 awards
2026 national dealer award 2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Meet our employees

Reviews

(7,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyotatown from DealerRater.

Want to share your experience with this dealership?

Write a review

My husband Mike and I have dealt with Toyota Town for 18 years going back to our first 4Runner. They have always given us good service and an excellent product.

My husband Mike and I have dealt with Toyota Town for 18 years going back to our first 4Runner. They have always given us good service and an excellent product.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Nezir went above and beyond with his customer service, I purchased my first car from him and I could not be happier, it was a 6 month wait but Nezir kept me updated throughout the process and kept me informed on next steps. Ive recommended both my grandparents and father to him and they’ve purchased vehicles through Toyota town as well, we are all so pleased with their service and will continue to do business with them.

Nezir went above and beyond with his customer service, I purchased my first car from him and I could not be happier, it was a 6 month wait but Nezir kept me updated throughout the process and kept me informed on next steps. Ive recommended both my grandparents and father to him and they’ve purchased vehicles through Toyota town as well, we are all so pleased with their service and will continue to do business with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Had a great experience buying my new car here. Nezir was friendly, knowledgeable, and never made me feel pressured — he really took the time to help me find the right vehicle. Janine was just as impressive, walking me through everything clearly and making the paperwork process smooth and stress-free. Overall, a fantastic experience from start to finish.

Had a great experience buying my new car here. Nezir was friendly, knowledgeable, and never made me feel pressured — he really took the time to help me find the right vehicle. Janine was just as impressive, walking me through everything clearly and making the paperwork process smooth and stress-free. Overall, a fantastic experience from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My family has worked with Sylvia for well over 15 + years and myself 5, she is amazing to deal with and will always work with you to get you the best deal possible. She is efficient and on time and works with your schedule in this now crazy hectic world. Sylvia, I appreciate all you do! I have recommended this dealership and Sylvia to my friends whoever is looking to get into a new vehicle. Well worth the travel from Sarnia!

My family has worked with Sylvia for well over 15 + years and myself 5, she is amazing to deal with and will always work with you to get you the best deal possible. She is efficient and on time and works with your schedule in this now crazy hectic world. Sylvia, I appreciate all you do! I have recommended this dealership and Sylvia to my friends whoever is looking to get into a new vehicle. Well worth the travel from Sarnia!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear about your long-standing relationship with Sylvia and appreciate your recommendations. It's wonderful to know that her dedication and efficiency have made such a positive impact on your experience. Safe travels from Sarnia, and we look forward to serving you again!

Show full review

Shawn was great to work with. He got me the car I wanted and a great deal with no hassle. I would 100% buy through him again.

Shawn was great to work with. He got me the car I wanted and a great deal with no hassle. I would 100% buy through him again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Jordan! We're thrilled to hear about your great experience with Shawn. Providing hassle-free service and helping you find the perfect car is what we strive for. We look forward to assisting you again in the future!

Show full review

Very friendly and helpful picking out my vehicle. I love my rav4. Would recommend this dealer and dealership!

Very friendly and helpful picking out my vehicle. I love my rav4. Would recommend this dealer and dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic review, Laura! We're thrilled to hear you had a great experience and love your RAV4. Your recommendation means a lot to us. Enjoy your new vehicle!

Show full review

No issues buying my truck. Had same truck before so I knew what I was getting

No issues buying my truck. Had same truck before so I knew what I was getting

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience, Mike! We're thrilled to hear you had a smooth buying process and are enjoying your new truck. Your loyalty means a lot to us!

Show full review

Both Nezir and Hillary take pride in staying connected — offering updates, answering questions promptly, and making sure customers always know what comes next in the process. Together, they create a support experience built on respect, transparency, and genuine care. Their teamwork helps customers feel confident, informed, and supported at every step of their Toyota journey.

Both Nezir and Hillary take pride in staying connected — offering updates, answering questions promptly, and making sure customers always know what comes next in the process. Together, they create a support experience built on respect, transparency, and genuine care. Their teamwork helps customers feel confident, informed, and supported at every step of their Toyota journey.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Samuel! We're thrilled to hear that Nezir and Hillary provided such a supportive experience. Their dedication to customer care and clear communication truly makes a difference. We appreciate you taking the time to share your thoughts!

Show full review

Shawn was kind enough to put my name on a "Wait List" for the 2026 RAV4 back in October of 2024. He has kept me informed and up to date with every detail of the purchase. He was approachable and accommodating in every way possible. I was reassured that any of my concerns and doubts about going from Ford to Toyota would be set aside as soon as I experienced the new RAV4 in person.....He was correct as usual. I have dealt with the same dealership in Strathroy since 1972 (17 New Vehicles), and trade every three years. The vehicle purchasing move back into London was rather daunting, but Shawn has reassured me that my 3 year trades may have found the proper new home.

Shawn was kind enough to put my name on a "Wait List" for the 2026 RAV4 back in October of 2024. He has kept me informed and up to date with every detail of the purchase. He was approachable and accommodating in every way possible. I was reassured that any of my concerns and doubts about going from Ford to Toyota would be set aside as soon as I experienced the new RAV4 in person.....He was correct as usual. I have dealt with the same dealership in Strathroy since 1972 (17 New Vehicles), and trade every three years. The vehicle purchasing move back into London was rather daunting, but Shawn has reassured me that my 3 year trades may have found the proper new home.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Shawn. It's great to know he made your transition to the RAV4 smooth and enjoyable. We appreciate your loyalty and look forward to serving you in the future!

Show full review

I’ve worked with Shawn five times now at Toyota, and every experience has been excellent. He’s consistently kind, honest, and genuinely looks out for my best interests. I’ve had great luck with all of my leases through him, and he always makes the process smooth and stress-free. I plan to continue working with Shawn in the future and would highly recommend him to anyone looking for someone they can trust.

I’ve worked with Shawn five times now at Toyota, and every experience has been excellent. He’s consistently kind, honest, and genuinely looks out for my best interests. I’ve had great luck with all of my leases through him, and he always makes the process smooth and stress-free. I plan to continue working with Shawn in the future and would highly recommend him to anyone looking for someone they can trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Shawn. Our team strives to make every interaction smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

Show full review
See all 7513 reviews