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Toyotatown

(7,543 reviews)
2026 national dealer award
View 40 awards
2026 national dealer award 2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(7,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyotatown from DealerRater.

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Colin Everett was great. Excellent customer service. He answered all my questions and helped me to same time.

Colin Everett was great. Excellent customer service. He answered all my questions and helped me to same time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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If you like to wait more than 60 day to get a oil lube this is the place to go. This is doing u a favor to get this

If you like to wait more than 60 day to get a oil lube this is the place to go. This is doing u a favor to get this

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for sharing your feedback. We sincerely apologize for the extended wait time you experienced for your oil change; a 60-day delay is absolutely not the level of service we aim to provide. We value your time and would love the opportunity to look into what happened and make things right. Please reach out to our Assistant Service Manager directly so we can address this for you. She can be reached at 519-680-1800 x7107 or edarbyson@toyota-town.com

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Great experience at Toyota Town! Will buy a car again. Love my newer Rav4 XLE. Highly recommend using Haig Douglas as your Product Advisor!

Great experience at Toyota Town! Will buy a car again. Love my newer Rav4 XLE. Highly recommend using Haig Douglas as your Product Advisor!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience ordering and purchasing my new vehicle with Michael (and with Sylvia’s support, too). Great communication and availability - broke down the options to help me make informed decisions - and I’m very happy with my new vehicle!

Great experience ordering and purchasing my new vehicle with Michael (and with Sylvia’s support, too). Great communication and availability - broke down the options to help me make informed decisions - and I’m very happy with my new vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear about your great experience with Michael and Sylvia. It's wonderful to know that their support helped you make informed decisions. Enjoy your new vehicle, and we look forward to serving you again!

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Great customer service from Shawn at Toyota Town. He was friendly, professional, and never pushy. He helped us through every step and made our car-buying experience smooth and easy. Definitely recommend!

Great customer service from Shawn at Toyota Town. He was friendly, professional, and never pushy. He helped us through every step and made our car-buying experience smooth and easy. Definitely recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Shawn. Providing friendly and professional service is our priority, and we're glad he made your car-buying journey smooth. We appreciate your recommendation!

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My truck was serviced well and washed and returned to me in good condition. Thanks

My truck was serviced well and washed and returned to me in good condition. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had a great experience with your truck service! Our team works hard to ensure everything is in top shape. Thanks for taking the time to share your feedback!

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Just purchased a RAV4 from Shawn Longworth. He is very humorous and professional! This was my first time buying a car in Canada, and every conversation with Shawn was always a pleasure.

Just purchased a RAV4 from Shawn Longworth. He is very humorous and professional! This was my first time buying a car in Canada, and every conversation with Shawn was always a pleasure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're thrilled to hear that Shawn made your first car purchase enjoyable and memorable. We appreciate your feedback and look forward to seeing you again! Enjoy your new RAV4!

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Made sure I was 100% satisfied with my new camry! Mustafa was awesome to work with!

Made sure I was 100% satisfied with my new camry! Mustafa was awesome to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Dalton! We're thrilled to hear that Mustafa provided you with excellent service and that you're satisfied with your new Camry. Enjoy your ride, and we hope to see you again soon!

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My review is in regards to service department experience. MJ made my service experience so good and tool the time to explain what my vehicle needs

My review is in regards to service department experience. MJ made my service experience so good and tool the time to explain what my vehicle needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Paul!

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This was my first visit for getting the recommended check up of my Toyota Corolla Hybrid Electric Vehicle year 2025. I was received by Service Department people who briefed me about the inspection of my car. Mr Colin explained to me about inspection, and he did an excellent inspection job.

This was my first visit for getting the recommended check up of my Toyota Corolla Hybrid Electric Vehicle year 2025. I was received by Service Department people who briefed me about the inspection of my car. Mr Colin explained to me about inspection, and he did an excellent inspection job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So wonderful to hear, thank you for taking the time to share your experience with us!

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