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Toyotatown

(7,332 reviews)
2025 state dealer award
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2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyotatown from DealerRater.

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Thanks Tim

The whole shopping experience was excellent from start to finish. Tim was excellent to deal with. He knew his product and was very knowledgeable. He had all the information and details I was looking for. My wife and I are both very happy with our Toyota purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nothing Short of Amazing

Although my wife and I have been long term Mitsubishi owners ( 7 between us over the years) I was very disappointed in my last vehicle and desperately wanted to change. As Mitsubishi was unable or unwilling to correct my concerns I spent the next two years talking to other dealers to see what could be done. Needless to say with the amount owing on my last purchase there was not much hope in sight. I saw my first Scion FRS on a Saturday afternoon and was very intrigued. Visited Scion/Toyota Town on the Tuesday and found exactly what I wanted in the showroom. Although not optimistic as to the outcome we proceeded to process the deal. The team there went well above and beyond what I ever expected and with a great deal of work on their end the sale was made by the Thursday! Nicole (sales) seemed to understand EXACTLY what I wanted and was willing to do what was needed, Sean (finance) came in on his day off to work on the sale and Jackie (supervisor) made sure I spoke to the right people and helped remove some roadblocks that we encountered. This was one of the best purchasing experiences I have ever had and even if you were not considering a Toyota/Scion vehicle it is well worth your while when a team like this will take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thank you Shawn!

Shawn worked really hard to help us decide what Toyota Vehicle would best meet our needs. Originally, we had thought that a 2014 Matrix was the best fit for our family but over time and after conversations and numerous opportunities to test drive a range of vehicles (new and used), we ended up purchasing a 2010 Corolla. With Shawn's help and patience, we were able to purchase the correct vehicle which meets our current needs. Shawn will definitely be the sales person at ToyotaTown that we will work with when we decide to update vehicles in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent, Great buy

I just bought a 2011 Toyota Camry, the colour and KM I was looking for. Steve was awesome to deal with. He knew his stuff. Very knowledgeable. He had all the information and details I was looking for. I had him working on a special price and he got it for me. He actually added some extra things to go with my deal. I was really happy with that. Thank you Steve and would definitely recommend you and hope to see you in future for a new Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

I would recommend Nicole to anyone looking to buy a car. She helped me make an informed decision about purchasing my first car and i couldn't be happier with it. She was very friendly and made my experience a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!

Frank Circelli was a great help in helping us choose our new car. He was very patient and knowledgeable; he took time out of his schedule to walk us through every feature of the car and even helped us link up our phones to the car's blue-tooth system. I would definitely recommend this dealership and specifically Frank to anyone looking for courteous and professional customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing!

Nicole was awesome to deal with. She was very efficient and knowledgeable. She was very helpful and did not pressure me into making a decision. She listened to what I wanted and ensured I got the car ASAP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing service!!! With a smile!!

I would recommend this dealership over any other as the customer service I received was by far the best I have ever encountered. Jason talked to me in a professional and friendly manner which made me feel comfortable leaving my car there. After having issues elsewhere Jason made sure to take care of my problem. I would go back anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent !

First of all I was afraid to take the big step in buying a car , Than getting the help. Times we fall and hit hard and have no place or any one to turn to . Well thanks to Toyota Town and Shawn for making this happen . Thank you Shawn you are in the right place , customer service was awesome. Funny and witty lol. Pro all the way Thank You . Brenda Lee Verkuil. P.s. Toyota Town you have thee best Employees I've ever met. Have a awesome day :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service

I would recommend this dealership, to everyone. Very helpful and knowledgable salesman, Steve was a great help for us, and made our transaction go very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.