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Sherwood Buick GMC

(705 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherwood Buick GMC from DealerRater.

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Trusted service as always.

Trusted service as always. My truck was completed on time with a complimentary wash. No issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was very pleased with Rob and how he kept me informed of

Was very pleased with Rob and how he kept me informed of the work being done to my vehicle and anticipated time of repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good place to have work done; Greg Sroka is especially

Good place to have work done; Greg Sroka is especially helpful - always. He is my number one contact (apart from switchboard, that is.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are always very polite and courteous and my car

They are always very polite and courteous and my car looks great after every visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We hope to see you again.

I had my car in for 36000km check up and oiled changed.

I had my car in for 36000km check up and oiled changed. It would be nice if they reset the oil changer and also put a new sticker for next oil change. The service person asked if I wanted it washed I said yes. I went to pick my car up finally 7 hours later. Not washed and the above items not done. I’m looking for a better service then what they provide

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great place very kind people to help customers always

Great place very kind people to help customers always great customer service iam happy always with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We look forward to seeing you again.

Recall to install computer chips for heated seats, just

Recall to install computer chips for heated seats, just in time for cold weather!! Install was done & I was very happy with work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review Jane. Great to hear we could get those installed for you before winter! See you again!

Good information lots attention to everyone and

Good information lots attention to everyone and patience I will recommended sherwood Park dealer to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review and recommendation! We look forward to seeing you again.

Consumer response

You deserve the review you guys are the best ,im talking with my experience .thank you

Had my oil changed very good service in and out in a

Had my oil changed very good service in and out in a timely manner customer service was very good even includes free wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We hope to see you again!

Greg was welcoming and friendly and took his time

Greg was welcoming and friendly and took his time explaining everything to me. Inspection, winter tire swap, oil change and even the car wash all done quickly and efficiently!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. Great to hear Greg could help you out.