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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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Used car purchase Jeep Grand Cherokee

I was looking for a used Grand Cherokee model no older than 2017. Domenic contacted me the moment they received this 2017 model Grand Cherokee. It was the perfect trim and model that I was looking for. He is kind, professional, reliable and very detail oriented. If you are looking for an employee who can help you find what you really want and need- Domenic Mirabelli will most likely be your solution. Thanks for all your help Domenic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New car purchase

Domenic was very professional and courteous towards me. He went over and above expectations in his communication with me during the whole sales process from my initial visit to vehicle delivery. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sirous helped me check on a part number before my vehicle...

Sirous helped me check on a part number before my vehicle was delivered. He made sure the part number was the updated one. Thanks Sirous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best service ever

I had known Michael Rebello for a few years now, I had finance 3 vehicles with his help when no one else would even take time to sit down with me. He is knowledgeable and his service is personalized, I had never felt rushed to make a decision and he has always put my financial situation first... Great please to buy a car... definitely recommend working with him...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Silvia Radoi - Sales Consultant

I recently purchased a 2019 Jeep Wrangler from Vaughan Chrysler, where Silvia Radoi was my Sales Consultant. Let me first start by thanking Silvia for all the hard work she put in and got me into a vehicle which met every requirement on my list. Throughout this transaction, Silvia paid very close attention to my requirements, which made me feel that she had my best interest in mind. Most importantly, she was mindful of and ensured that the overall price aligned with my budget. Net net...if you're looking to purchase a Chrysler...GO SEE SILVIA !!! Best, NM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

No words can explain on how excellent the customer...

No words can explain on how excellent the customer service towards me by Onur was this week, when I decided to take on a Jeep Saraha. Onur is one of a kind and a keeper if you need that pick me up customer service. Ken was a cool person and one of a kind in finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wonderful experience

Although the location a little bit far away from my home (Bathurst and H7) yet it is worth to go there to purchase a vehicle. Representative, Simon Zhou, is vey kind, enthusiastic, helpful and knowledgeable, From the beginning to the completion during the whole purchase, he introduced the product, help you to understand and help to get what you exactly want. The whether was cold and he came to my house to pick me up, went outside his Building several times to help set up Bluetooth, demon how to manipulate the seats and DVD etc. I would like to simply, but sincerely, say here, Thank You, Simon. Peter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Although the location is little bit far away from my home...

Although the location is little bit far away from my home (Bathurst and H7), it is worth to go to this dealership. Representative, Simon Zhou, is kind, enthusiastic, helpful and knowledgeable. From the beginning to completion, he introduced the product, help to get what you want. The weather was cold, he drove me to pick up, help to set up Bluetooth, DVD, seats, etc.. I would like to simply, but sincerely, to say here, Thank You, Simon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service at Vaughn Chrysler. Silvia helped me get...

Great service at Vaughn Chrysler. Silvia helped me get the vehicle I was looking for at a great deal! Coming from Scarborough..but worth the trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great and Friendly Service

Nick was knowledgeable about the product and courteous in every way to help with what we wanted in features on the vehicle. Thanks Again Nick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.