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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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Great experience!

Dealership was clean and everyone was friendly. Nicholas Novia was knowledgeable, did his best to give me exactly what I wanted and was honest. He was great to interact with! Definitely recommend him if you need to buy a car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional

Purchased my vehicle over the phone because I live 6 hours away from the dealership. The staff was courteous and efficient when I arrived unexpectedly. There was a small misunderstanding between myself and the salesman, but it was rectified immediately by the finance manager because the salesman was engaged in an offsite event the day of my arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick, Helpfull and Honest

Got into a bit of an urgent situation with vehicles and Nicholas helped me to get into a brand new JLU. He knew a lot about the cars he was selling and helped answer all my financial questions. Got me rolling with a fair price and an amazing vehicle. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service

Nicholas was a great salesman to work with. Met all our needs. Mike Rebelo got us the best interest rate!! Great experience with both gentlemen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience!

I was referred to this dealership and mike rebelo to look for a car, and was pleased with the experience. Mike was welcoming and helpful with the process of purchasing my new car. He explained to me all that I needed to know and was friendly to my parents and I. Thank you Mike for everything you have done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

Recently purchased a Ram truck. Steen Eliasen was our sales Representative. He was very friendly and professional. He made our buying experience very comfortable and I would definitely recommend Steen to others along with this dealership. Thanks Steen for making my buying experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2014 Dodge Charger R/T purchase

Mike Wahab did a fantastic job in getting me a great deal on a 2014 Dodge Charger R/T 100th Anniversary edition. Thanks very much for everything Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service

Wilson, Messi and Daina were great to deal with. Definitely recommend. Service side of the dealership, Christine Babiak is always great to deal with. 5 Stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These guys are awesome!

Just bought my first new car from Vaughan Chrysler, a 2 door Jeep Wrangler Sport! Super happy with the car! But I wouldn’t have been able to get it if it wasn’t for this dealership and my salesman Messi who was amazing! It was tricky for me to make this purchase since I work out of the country for months at a time, but I wanted to get this new car for my break back home. Most of my negotiating had to be done on the phone and with my girlfriend who was home at the time. She went to multiple dealerships for inquiries but Vaughan was the only one that would accomodate our situation, the others just said that I have to be physically present and didn’t even want to work with us... So I have to give another huge thanks to Messi and the manager, Wilson, who made all of this possible. The whole buying experience was really nice and easy! And now.... back to zipping around in the new wrangler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Excellent Service on the Wrangler Lease

I had a great end to end experience securing a lease on a 2019 Jeep Wrangler. Our Sales Agent (Steen E.) walked us through the whole process and educated us on the Jeep Wrangler. Our Finance Lead (Daina M.) did everything in her power to secure the lease and took on all the worries to secure the lease. We are ever grateful for Steen and Diana's help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.