Reviews
Excellent Service
I found the car I wanting fo years.To make it mine, they provide me with details of the car and Carproof. They gave us good and affordable deal that doesn't hurt my budget plus added a few years of warranty. I especially thanks Sales Agent Mary Rose Mirando for making all this happened.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing customer service
They have amazing customer service and make sure you are completely comfortable with deal. I was coming from another province to pick up a used car for my son and they did everything possible to help. Provided inspection reports, repairs, and full vehicle history. Mary and the team have been one of the best car dealing experiences I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best management and service team ever experienced
I have had the opportunity to experience the best service and customer care with my two VW vehicles. From the leadership of Mark Wasaba to the service tech Ron Sarmiento and head mechanic Sam, they are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY NICE AND FRIENDLY SATFF
I ordered a Q7 from St James Audi.when picked up the vehicle try to put under company name,had a problem with Audi Policy.Sale Consult "HE'(actually his real name!) and Finance Manager Brendan helped me to solve the problem.Eventually ,I got my brand new car! really appreciate everyone from St James Audi! Definitely will refer more customers coming.Great company Great Staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second car search!
Looking for a used car is quite the journey. We had our minds on a used Honda Civic which sounds like a easy task. After many test drives and phone calls widly e found a possible match at St. James Volkswagen. Our sales representative was Mary, after the test drive we noticed some damage and pointed it out. The dealer fixed up the damage and drove it to my place of work for me to inspect. After we came to an agreement on price I asked to I could have the vehicle inspected by my mechanic. I received the OK and after the inspection a few minor problems came to light. The dealer took care of these.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made buying a new vehicle a total breeze!!!
From start to delivery of my new 2017 Jetta TSi 1.4 Trendline+, both Bryan & Steve made the buying process & everything in between, a total breeze ... From putting me in a loaner car to test drive & get a feel for it, to offering a loaner car while waiting for the delivery of mine, including going as far as arranging the return of the rental car I had rented from a rental agency on my behalf ... Outstanding customer service that goes that extra mile!!! ... Thanks guys, this was definitely the start of a great customer relationship for many years to come!!! ...
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle free car buying from St. James Audi
Hello: this is our second purchase at the St.James Audi. We were amazed by the hospitality from Rory Egan from Sales and Carl Realica at the service. Within two weeks of the purchase of the Q5, we have experienced the airbag alarm went off in the dashboard. The repair cost is about $600. Unfortunately, seatbelt and airbag repairs are not covered under extended warranty. But, with the help of Rory and Carl, the repair will be done at free of cost. What a happy news! Without any second thoughts or hesitation I will definitely approach Rory for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new vehicle
Good honest service that I received from Jeff both times when I was purchasing my new Audi's. I will highly recomend him to anyone in the marker for buying new or used Audi. He hass the knowledge and experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BEST CUSTOMER SERVICE
Great Service! I arrived after hours to see if I could have a headlight replaced. The Owner went out of his way to get a tech to replace BOTH of my headlights and then proceeded to wash my car. Amazing customer service, 100% recommended. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recently Service Maintenance of Volkswagen 2013
I had recently Service and Maintenance of my Volkswagen 2013 Monty and his Team helped me and did again a great job All Parts were available and from getting the Appointment, Service and Shuttleservice were everything excellent I drove now nearly 100.000 km without any issue The Car starts every time and runs so smooth It is just awesome Mary Rose sold me a very good Car Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair