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St. James Volkswagen Audi

(822 reviews)

Reviews

(822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Smooth, in a good way.

From my first on line inquiry to driving away, everything was totally smooth. Steve was prepared, knowledgeable, and answered all I needed to know. Two quick visits, then a quick stop to sign forms and drive. Brittany in finance was prepared, ready and a treat to deal with. Easiest car purchase ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Out of Province Purchaser!

St James Volswagen Audi was a pleasure to deal with, purchasing a vehicle from another Province required a lot of correspondence via email and telephone. Jordan Smith and Veronika were very accommodating to the situation and made it as seamless as possible. We have since mentioned this dealership to friends that are looking into future VW purchases. Thank you St James Volkswagen Audi for your superb, professional service, keep it up!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exciting experience with a friendly environment

We purchased a Jetta from Ryland and he was very knowledgeable about what he was selling and listened very well to what we wanted. He was also very clear with his explanations about features that were not clear to us. He presented himself well and he was friendly. Great job Ryland happy selling!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleased with the purchase

Bought my second Audi at St James. Very happy with the deal I received. The Audi really offers so much more value then the Benz or BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jetta from Mary

I bought my Jetta from Mary, she is very easy to deal with and will help you to get the best deal possible. I will recommend her to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought white Jetta MARY SHE WAS AMAZING TO DEAL WITH

Mary was amazing and professional to deal with she answered all questions and was very polite to deal with I would deal with her again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My red Jetta from Mary

Mary is a great saleswoman. She sold me my 2014 red Jetta. She is very comfortable to deal with and makes you feel welcome. She also help me to coordinatewith different department inside the dealership. I'll definitely recommend her to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Professional

Mary was very friendly and helpful. I didn't feel rushed. She was really attentive, polite and professional. I would definitely recommend Mary for a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Second jetta from mary

Mary is very knowledgeable and pleasant to deal with. This is the second Jetta I bought from her. I wrote off my 2015 Jetta so I went back to her to get another one. She is very good at what she does, both purchases went smoothly from beginning to end. After 2 extremely enjoyable experiences in a row, I can't imagine dealing with any other salesman in future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Accommodating

Mary Rose made us feel welcomed. Her warmth and welcoming spirit made us feel comfortable. She was personable, energetic, accommodating, and knowledgeable about the cars being sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.