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The Loan Arranger

(923 reviews)
2015 national dealer award
View 11 awards
2015 national dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Loan Arranger from DealerRater.

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Dealership you can trust

Over 15 years of dealing with this dealership I would never go anywhere else. Great Customer Service fast and reliable sales rep named Jodi who made sure all our needs and questions were answered. I cant say enough about her impeccable customer service I would definitely recommend her. I am happy with the vehicle and can honestly say loan ranger is where everyone needs to go to get the best deal and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

An amazing experience

Allan has been so good to me and got me into a new car quick and efficiently! He helped me find the perfect car, in the exact color I wanted and was so patient with me! He even worked with my friends who wanted to surprise me with a bow on the car when I went to pick it up!!! He was sure to make sure I understood everything going on step by step within the process and was always easy to reach when I had questions. Allan is such an outgoing guy with an amazing personality! A great experience, definitely recommend working with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellence in Oshawa

On August 1st 2017 I reached out to the Loan Arranger dealership on King St. in Oshawa Ontario, and was greeted on the phone by my salesman, Raymond. By later that afternoon we had worked out all the details, and made an appointment to meet at 1:15 on the 3rd of August. I was made welcome at the dealership, and Raymond took me out onto the lot to view my car of choice , a bright yellow Ford Mustang. We agreed it was the vehicle I wanted to purchase, and Raymond told me it would take approximately 30 minutes to draw up the paperwork. I went across the street , had a quick lunch, and by the time I walked back the papers were ready for my signature. I like to do business with someone who says what they mean, and doesn't keep you waiting. We agreed that the car would be ready for pick up in a few days as the long weekend was upon us, we shook hands, and parted. I look forward to picking the car up next week. My experience with this dealership, and their professional sales staff, and especially my salesperson Raymond left me with a true feeling of satisfaction, and I will refer them to all who wish to listen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Absolutely fantastic person to deal with!

Quality work and customer service!! Pete was extremely accommodating while I was looking for a car for my daughter. He bent over backwards to help us!!! I highly recommend Pete!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jodi is The BEST!

I would like to thank Jodi for all the amazing work she did! SHE IS PHENOMENIAL! Thanks to Chris Euale the finance manager you are both such an amazing team! If your looking for a car go and see Jodi! She is The BEST!!! I am very happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Great Service at the Oshawa location

This is my second purchase from the Oshawa location Erin and Raymond are the best they made me feel comfortable and at ease. They are both very likeable and they are great with customer service all around. I would recommend them to anyone, if you are looking for a great car go and see them at Loan Arrangers you will never feel bad about spending that much money. Thank you Erin and Ray for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jodi is The Best!

Jodi is very nice, helpfull and trustworthy! I will always recommend her to others because she is amazing at what she does! Thank you so much Jodi! I LOVE MY CAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Mano will go out of his way for you!!!

Mano has been very accommodating and helpful when it came to finding the right vehicle for our family, and has gone above and beyond to make sure we are 100% satisfied. This is our second vehicle from Mano and I'm very pleased to say he has outdone himself once again!! I highly recommend Mano to get you the right car and right services you need for you and or your family!! He is the best car advisor with the added personal touch and pure heart and will keep you updated right until the end.. Your awesome Mano!! My family and I appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jodi is excellent in service

Jodi is very helpful.She always told me i will Get this car for you dont worry.I highly recommend her she is best the car advisor i have seen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Was assisted in buying a 2016 Nissan Altima. The atmosphere was very friendly and positive. What I really liked about the customer service was that it felt genuine. I'm a person that hates fakeness and can tell when people are acting fake friendly just to make a sale. I didn't feel that here at all. Jodi did an amazing job in ensuring that I had a great experience as a customer, which I really appreciate. I also admire the effort that was put into helping me. Didn't feel rushed or pressured. Making someone like me feel comfortable isn't easy, but Jodi clearly has a gift in the personality department. Great vibes, memorable experience. Will def be recommending this company to anyone looking for a new or used vehicle. (And shoutout to Grazel at the receptionist desk, she's also amazing)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.