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The Loan Arranger

(923 reviews)
2015 national dealer award
View 11 awards
2015 national dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Loan Arranger from DealerRater.

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Great Experience

Adam was very helpful in finding me the car I wanted. He made sure I got my car the day he promised me. Great experience for the first time using Loan Arranger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!!!

Thanks Jodi, was in a Jam and you came through girl. Apprieted the time you took to help me out when I called. My daughter's love the new ride as do I. LOVE LOVE it. You Allowed me to take my time and chose what I felt most comfortable with. Good looking out!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing

Jodi B is the best ....she works hard to makes sure your happy ...great customer service . Loan arrangers make sure your you leave with what your want . I would recommend anyone that goes to loan arranger ask for Jodi B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Awesome . The sales rep really took time and worked with my

I gave this rating because I'm involved in customer service and I give the service that I would want in return. I got that service at the dealership

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

One-of-a-kind Salesman

Allan East is truly a one-of-a-kind salesman. He is truly a genuine and honest person who has the best qualities of a salesman mixed with the best qualities of a human being. He was always available to take my calls 24/7 by providing his personal cell phone and whenever those few rare times I wasn't able to get a hold of him, he would promptly return my call. I would definitely recommend dealing with Allan for all your car purchase needs without a shred of doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best dealership experience I've had

The Loan Arranger provided me with an easy, stress-free experience unlike other dealerships I have visited in the past. From beginning to end, Mike Remillard was helpful and kept in contact frequently to help me find a car that fit my budget and needs. Chris and Tamara were a pleasure to deal with as well. The car I purchased was in tip-top shape and ready for me in no time. I would highly recommend this dealership for anyone afraid of being turned away due to bad credit. The staff here just want to help you get yourself on the right track. Overall a great dealership with great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing customer service

We just purchased our Benz this week. Jodi from Loan Arranger helped through the whole process. She was more than amazing, anything questions or helped that was needed she was there right away. I highly recommend going to this company and ask for Jodi B!!! The girl knows what she's doing. Love V

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Service

I worked with Ray and the Loan Arranger team to get the best possible deal and service. I would recommend this to anyone that has credit problems. The team was great!!!! Ray did everything in his power to get me the best deal possible. I am 100% satisfied with the experience in total. I watched some good movies in the process as well. These things take time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Exceeding Expectation.

We received exceptional customer service from Jodi B and the finance staff at the Loan Arranger. We manage to trade in our vehicle for double the value that other used car dealership were offering us. We never thought we could trade our vehicle in for a new one in less than 24 hours. It was definitely a speedy process, and we are so greatful that we were able to drive away in a new, more family friendly vehicle within the same day. Jodi B. provided exceptional customer service, from ensuring that we got the best financing rate to referring us to an amazing insurance broker. She definitely worked her magic with our trade in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

In Awe!

I just want to say the process was superb. Living all the way in the West, Jodi made everything a smooth transition. At first I wanted a specific car in mind however she introduced me to something else and I was sold. Anything to save on gas. This is a new beginning and I can't thank them enough. Awesome service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.