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Piazza Hyundai of West Chester

(477 reviews)
Visit Piazza Hyundai of West Chester
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 2 awards
2021 state dealer award
2021 consumer dealer award
New (484) 303-4232 (484) 303-4232
Used (484) 303-4254 (484) 303-4254
Service (484) 303-4354 (484) 303-4354

Reviews

(477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Hyundai of West Chester from DealerRater.

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I would like to say Hakan and the dealership was a

I would like to say Hakan and the dealership was a plesure to work with. Smooth sailing. Love our Hyundai Tuscon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hakan was the sales rep who sold me my new Hyundai Kona.

Hakan was the sales rep who sold me my new Hyundai Kona. Hakan was very knowledgeable, patient and kind. He made the car buying experience less stressful which I greatly appreciated! Overall, it was an excellent experience. I would recommend Piazza and Hakan to my family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hyundai Piazza was excellent with communication,

Hyundai Piazza was excellent with communication, transparency, and overall customer service from start to finish. The process was very easy and I had a fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DISHONEST, Do not trust your car to this service dept.

DISHONEST, Do not trust your car to this service dept. DECEPTIVE, lost parts of my car during service!! Claimed that my car came to their dealership missing these parts. LACK of INTEGRITY, tried to charge me for service that was not completed on my vehicle. LIARS, claimed that my car needed work that was not necessary in order to pad the bill. BEWARE, claimed car would be ready in 1-2 hours, kept car until closing = 4 hours from appointment time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Dept.

Service Dept. is an absolute disgrace. Dishonest, Incompetent, Liars. Manager of Service is never available to discuss concerns or complaints. Totally incompetent. Will NEVER purchase another Hyundai again due to lack of customer service and lack of integrity.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I bought two cars from them.

I bought two cars from them. One is a 2016 Sonata purchased in 2019. The other is a Elantra 2023.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you John for listening to my needs.

Thank you John for listening to my needs. Helped me change my mind from an accent to a Santa Fe in a beautiful RED. Worth the hour drive and passing 3 other Hyundai dealerships on the way to spend the day with you and the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesman Mohammed was great, friendly, very pleasant

My salesman Mohammed was great, friendly, very pleasant and courteous. He answered all my many questions. I enjoyed my visit. Thank you for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience.

Excellent experience. Friendly and knowledgable sales person. Intended to buy out the lease, bought a new car instead. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ron made my car buying PAINLESS, He was easy going,

Ron made my car buying PAINLESS, He was easy going, honest, upfront, and treated me with respect. He kept working with me at my convenince .Very Nice Guy. I Love my 2022 Santa Cruz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.