Reviews
I would like to say Hakan and the dealership was a
I would like to say Hakan and the dealership was a plesure to work with. Smooth sailing. Love our Hyundai Tuscon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hakan was the sales rep who sold me my new Hyundai Kona.
Hakan was the sales rep who sold me my new Hyundai Kona. Hakan was very knowledgeable, patient and kind. He made the car buying experience less stressful which I greatly appreciated! Overall, it was an excellent experience. I would recommend Piazza and Hakan to my family and friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hyundai Piazza was excellent with communication,
Hyundai Piazza was excellent with communication, transparency, and overall customer service from start to finish. The process was very easy and I had a fantastic experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DISHONEST, Do not trust your car to this service dept.
DISHONEST, Do not trust your car to this service dept. DECEPTIVE, lost parts of my car during service!! Claimed that my car came to their dealership missing these parts. LACK of INTEGRITY, tried to charge me for service that was not completed on my vehicle. LIARS, claimed that my car needed work that was not necessary in order to pad the bill. BEWARE, claimed car would be ready in 1-2 hours, kept car until closing = 4 hours from appointment time
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service Dept.
Service Dept. is an absolute disgrace. Dishonest, Incompetent, Liars. Manager of Service is never available to discuss concerns or complaints. Totally incompetent. Will NEVER purchase another Hyundai again due to lack of customer service and lack of integrity.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I bought two cars from them.
I bought two cars from them. One is a 2016 Sonata purchased in 2019. The other is a Elantra 2023.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you John for listening to my needs.
Thank you John for listening to my needs. Helped me change my mind from an accent to a Santa Fe in a beautiful RED. Worth the hour drive and passing 3 other Hyundai dealerships on the way to spend the day with you and the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Mohammed was great, friendly, very pleasant
My salesman Mohammed was great, friendly, very pleasant and courteous. He answered all my many questions. I enjoyed my visit. Thank you for your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience.
Excellent experience. Friendly and knowledgable sales person. Intended to buy out the lease, bought a new car instead. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron made my car buying PAINLESS, He was easy going,
Ron made my car buying PAINLESS, He was easy going, honest, upfront, and treated me with respect. He kept working with me at my convenince .Very Nice Guy. I Love my 2022 Santa Cruz.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car