Reviews
Write a reviewVanessa
Auto Sense Sep 16, 2019 Bianca Sanchez "Vanessa" I spoke with Vanessa and she had the most greatest customer service skills. I told her what I was looking for and what I would mostly be using it for. The first car that she showed me was perfect. It took no time and was easy to be approved. Thank you Vanessa for your service and Thank you Auto Sense for this car. Employees Worked With Vanessa
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
the people at auto sense were great! i was already in a bad mood over my car situation they made me feel at ease and it didnt even take that long to fix my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Experience
Chrissy Bruscato made my experience there amazing, she got me the loan I needed, and was not only helpful but very knowledgeable as well. I would recommend her to anyone shopping for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
helpful and honest
I have called a few times with lots of questions and Vanessa in the office is always willing to assist and so polite. I will definitely be buying my next vehicle from here due to the amazing customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike is a great salesman
I would recommend auto sense to everyone. Mike was so helpful and helped me out with everything, we couldn’t find the right car but you need to shop for a used car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership
This dealership is the best one I have ever been to. Ask for Mike he will help you out, and is the best salesman I have ever worked with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best experience with Gabbi Royston
I was glad to have met Gabbi Royston who was patient and generous with her time to answer all of my questions. I came in to do further research on the car I was looking at buying. Gabbi gave me a tour and told me about her company. She is thoughtful and funny at best during the whole tour. She did not pressure me nor try to convince me about buying a vehicle upfront. She respected that I was just here to browse and look at the particular Chevy that I was considering buying. I really appreciate the customer service and friendliness. I would definitely come back looking for her in the near future when I am ready to make a purchase. DF
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Waste of time
Worst customer service I’ve ever experienced. Rude, Condescending staff. No negotiability. A total waste of time. All they care about is you financing. I was ready to cash and carry and they were not interested.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not transparent as they say they are
As i walked in this dealership i was greeted nicely. Boston helped me out for a test drive and everything was good. I came to an agreement on the price of a vehicle With kelley. When i go to pick up the vehicle a few days later this guy named kennedy hands me over the papers to sign with completely different numbers. They think people are that dumb not to read what they sign. They added almost $2,000 to the price i agreed to. If i would not have asked what was that about kennedy would have never said anything. BE CAREFUL with these guys. They force you to purchase this $1200 package from that they add to the price without telling you. His excuse was “its on the website”. After kelley and boston showed me the final price and payment arrangement i made. There online price is not what they are selling there carsfor. Be prepared to pay $2000 above what is on the site. NOT TRANSPARENT. VERY SNEAKY DEALERSHIP.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought 2 cars for me and my husband. Kenny and
Kenny and James were great. They were Able to get me approved when no other dealer was able to. Me and my husband purchased vehicles and are very excited will be doing business again and recommending to all of our friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase