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USED LLC

(46 reviews)

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They sell defective cars from the auctions

They buy defective cars in the auctions and put them for sale knowing that they have major problems. This is how they do business. Crap. Buy somewhere else but NO here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Treated Me Very Badly

I was trying to buy this car from them and filled out my application for financing . Then called them and talked to this James guy through Facebook messaging and asked since I lived about 1 1/2 hours away if they would hold the car for me until I got there to drive and sign paper work and at first they seemed ok with that deal ... then it all the sudden turned on me and said no they wont hold the car for me and to either come buy it right then or dont ... and basically told me to piss off ... I am very upset and have never been treated like this by any auto place when I'm trying to give them my service !!! .... I filled out the application ... he told me no one was there for the car then quickly turned around and told me theres about 20 people trying to get it ... it was so ridiculous!!!! Customer service at its finest ... NOT !!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I would never buy another car from these guys

These guys are crooks. We bought a car from them 3 months ago and transmission went out. When I called to see if they could help use get into something else they said no. And wasn't willing to help when only have the vehicle for 3 months. Worst customer service and I do not recommend going there. He kept throwing the AS Is thing at me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and cars.

i bought 3 cars from these guys . Matt knows his stuff and his staff is great as well. Would totally recommend these guys and i have several times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very rude and no customer service.

Call and talked to Dan about a issue I was having. Would not work with me on anything and would hang up. No customer service at all. Would recommend going somewhere else. Dan will never get any of my business. He is the rudest person I've ever talked to.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Response

Emailed in regards to a vehicle they had, they never responded, been about 2 weeks. Unfortunately I will not do business with them, they had some vehicles I wanted, but their loss.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2000 ford econoline

really fast service and honest and nice staff. good cleaning in the car. thanks for the seervice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2002 firebird

Karl was excellent and I recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing!

Matt and Karl are amazing. Any one who will pay there payments on time should come down here they have always done me right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasent experience

Good bunch of guys, excellent service and very low pressure environment for buying a vehicle, they keep the process simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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