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Northwest Motor Group

(182 reviews)
Visit Northwest Motor Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
(866) 821-5142 (866) 821-5142

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Motor Group from DealerRater.

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I worked with Sam Alaniz Sr as my Sales Consultant.

I worked with Sam Alaniz Sr as my Sales Consultant. I was very pleased with the service that I received and his care in trying to meet my needs which he did. Not only did he just sell me the car, but he also went with me personally to Les Schwab for me to put running boards on my vehicle. I was in a negative situation with the current vehicle that I had and when I tried to get out of that situation, I could not find any dealer who is able to reverse that for me. I’m very happy with the vehicle that I bought and very happy with the service and Very diligent care. I recommend him highly and suggest you talk with him when you come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the best car buying experience I have ever had.

This was the best car buying experience I have ever had. Samuel J. Alaniz Sr. Was there with any questions answered … Absolutely no pressure car buying tactics like the other car lots. Tell you the truth the whole deal went so well, it was over before I knew it . The paperwork part went just the same.. These guys are the best car guys around and I will be telling friends and family.. love my new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Greatest ever!!

These guys got this put together very quickly for me.

These guys got this put together very quickly for me. Found the right financing and had me I. The car the same day I called them. Couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the moment I started talking with Oscar, I knew it

From the moment I started talking with Oscar, I knew it was going to be a great experience. There was no pressure to buy a car at all, and when complications started popping up, the entire team was very patient and more than willing to work with me to get myself in the car that I wanted. I fully recommend this business to anyone who needs a car or just wants an upgrade. Thank you Oscar and thank you big boss man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oscar was great to work with!

Oscar was great to work with! We were having a hard time getting approval with other dealerships but they went above and beyond to help us out. We had a great experience and would recommend them to anyone in need of a car and a good deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable, Not pushy, wonderful to work with and

Knowledgeable, Not pushy, wonderful to work with and Friendly. When financing they found me a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, flexible, great customer service,

Professional, flexible, great customer service, knowledgeable. Also Oscar provided great follow up support and checked in to see how it was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oscar was super helpful and friendly and really worked

Oscar was super helpful and friendly and really worked with us well. We appreciated his diligence and communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful service.

Wonderful service. Gave us the best deal and dropped the price without any haggling. Recommended to all our friends. Will return for our next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very respectful and took me seriously as a

They were very respectful and took me seriously as a woman! Never made me feel pushed or like I had to make a decision. They were very accommodating and easy to talk to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.