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Northwest Motor Group

(245 reviews)
Visit Northwest Motor Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2026 consumer dealer award
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2026 consumer dealer award 2023 consumer dealer award

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(866) 821-5142 (866) 821-5142

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See all 188 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
As an owner operated dealership Northwest Motor Group promotes integrity and respect to build trust with our loyal customers. We take care of our customers and build our reputation based on good business morals and trustworthy values. Make your car buying experience simple and feel secure that we work directly with the best banks and credit unions. Visit our finance department for more information about auto financing for all credit levels and situations. You can also trade in your old vehicle to help finance a new car. Stop by for a test drive and find out why our customers are proud to drive a new vehicle home.
Make your car buying experience simple and feel secure that we work directly with the best banks and credit ..

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Reviews

(245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Motor Group from DealerRater.

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Great buying experience, helped us out of a very difficult vehicle situation. Would recommend. Honest and trustworthy

Great buying experience, helped us out of a very difficult vehicle situation. Would recommend. Honest and trustworthy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Well I wasn't sure if I was going to like the guy or the car because honestly cars sales men are the best bull xxxxters besides attorneys but he actually helped get me a car that I liked and got my payments that were good for me and he was actually a nice guy

Well I wasn't sure if I was going to like the guy or the car because honestly cars sales men are the best bull xxxxters besides attorneys but he actually helped get me a car that I liked and got my payments that were good for me and he was actually a nice guy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

And also Miguel was a very polite man and good service person I recommend this car lot to people because they are great people who are willing to work with you and your budget and make sure you are happy before the deal is done. Very professional.

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I went to the dealership with a couple of cars in mind. Carl assisted me with test driving those cars, listened to every concern I had without any judgment and had a different car ready when we got back. They worked hard to find a vehicle that a bank would actually finance for me with my very low credit score and down payment. Devon was absolutely wonderful to sign with at the end. Just a fantastic person. I have already told my friend about Carl because I have NEVER had anyone actually be a listener with a no xx attitude. I am a middle aged female, I am not an idiot. I went in with this much cash and trade in. I am fairly intelligent about cars. He paid attention. Thank you Carl!

I went to the dealership with a couple of cars in mind. Carl assisted me with test driving those cars, listened to every concern I had without any judgment and had a different car ready when we got back. They worked hard to find a vehicle that a bank would actually finance for me with my very low credit score and down payment. Devon was absolutely wonderful to sign with at the end. Just a fantastic person. I have already told my friend about Carl because I have NEVER had anyone actually be a listener with a no xx attitude. I am a middle aged female, I am not an idiot. I went in with this much cash and trade in. I am fairly intelligent about cars. He paid attention. Thank you Carl!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Leo was our sales representative and made my car purchase go smoothly. From the moment we entered to leaving we felt appreciated. Reasonable to work with and made my decision easy to purchase. Would recommend!

Leo was our sales representative and made my car purchase go smoothly. From the moment we entered to leaving we felt appreciated. Reasonable to work with and made my decision easy to purchase. Would recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was a pleasure to meet you all ,good selection of vehicles i got the one I was looking for great financing very nice ride ....thanks

It was a pleasure to meet you all ,good selection of vehicles i got the one I was looking for great financing very nice ride ....thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Our Salesman Carl was amazing.. He listened & did all we asked. He kepted everyone away from us as asked. No need to meet or talk with anyone other than him...

Our Salesman Carl was amazing.. He listened & did all we asked. He kepted everyone away from us as asked. No need to meet or talk with anyone other than him...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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My salesman Carl went above and beyond to make sure I found the SUV of my dreams and we couldn't be happier

My salesman Carl went above and beyond to make sure I found the SUV of my dreams and we couldn't be happier

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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My sales person was great to deal with. I picked up the car late Tuesday after five and I never got any paperwork. I have called back and asked for a copy of all the paperwork and they said they would email it to me. Never received it yet. When I got the car, the condition of the exterior was terrible not as bad as I’ve ever seen any dealership on delivery of a car. I’m going to take it to the detail shop and pay to have a details on the exterior as far what I recommend Northwest motors I teeter totter yes and no I really don’t know at this moment. I was sort of disappointed in the dealership.

My sales person was great to deal with. I picked up the car late Tuesday after five and I never got any paperwork. I have called back and asked for a copy of all the paperwork and they said they would email it to me. Never received it yet. When I got the car, the condition of the exterior was terrible not as bad as I’ve ever seen any dealership on delivery of a car. I’m going to take it to the detail shop and pay to have a details on the exterior as far what I recommend Northwest motors I teeter totter yes and no I really don’t know at this moment. I was sort of disappointed in the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great service I would recommend my friend excellent customer service skill and would buy another car from them agains

Great service I would recommend my friend excellent customer service skill and would buy another car from them agains

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Honest, forthright and helpful. The dealership kept stressing the importance of building a relationship for now and the future. That was important to me.

Honest, forthright and helpful. The dealership kept stressing the importance of building a relationship for now and the future. That was important to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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