Skip to main content

Mercedes-Benz of Music City

(1,037 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Music City from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently purchased a vehicle from MB of Music City.

I recently purchased a vehicle from MB of Music City. I appreciated the knowledge and professionalism demonstrated by the Sales Consultant, Emilio Valdivia. He made the buying process easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Emilio !

Terrific experience working with Mike Karle!

Terrific experience working with Mike Karle! Would highly recommend him as he is a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for the kind words about Mike . Your review means a lot to us and lets us know we’re on the right track!

Our entire experience was incredible.

Our entire experience was incredible. Dustin was very helpful and knowledgeable about the vehicle. We will definitely be returning!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Dustin !

George delivered as promised.

George delivered as promised. Communication was excellent. The experience was exceptional and I will not hesitate to return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for the kind words about George . Your review means a lot to us and lets us know we’re on the right track!

We enjoyed the entire process of purchasing our vehicle.

We enjoyed the entire process of purchasing our vehicle. John Bailey was very knowledgeable and very easy to work with. Very impressive dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for the kind words about John . Your review means a lot to us and lets us know we’re on the right track!

Great sales experience with Emelio Velasquez.

Great sales experience with Emelio Velasquez. No hard sales pitch and addressed all our questions and concerns. One of the most professional car sales experience I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Emilio !

Wonderful service!

Wonderful service! The the buying process was so easy and frictionless. We absolutely love our sales specialist Bea! This was our 2nd purchase with the dealer and we can't imagine going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for the kind words about Bea . Your review means a lot to us and lets us know we’re on the right track!

Exceptional attention to my service needs.

Exceptional attention to my service needs. Repairs are done correctly the 1st time. Thank you Devin !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it showed during your visit

My service at Mercedes Music city was as smooth, fluid, &

My service at Mercedes Music city was as smooth, fluid, & prompt as Chick-fil-A!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, we were impressed by your positive words, we really appreciate the time you took to write such a detailed review about your experience with Jeff !

KATE WAS AS AMAZING AS THE NEW GLS450!

KATE WAS AS AMAZING AS THE NEW GLS450!!! BOTH SUPER SHARP!!! WILL BE A RETURN CLIENT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for the kind words about Kate . Your review means a lot to us and lets us know we’re on the right track