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Automaxx Automotive Of Calgary

(248 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automaxx Automotive Of Calgary from DealerRater.

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Worst experience ever. DO NOT recommend this company at all.

Have never been treated so terrible in my life. First of all I asked for a command start to be put in my vehicle and when I use it my car won’t shut off but management said it is not there problem and I can pay to get it fixed. When I picked up my vehicle that had got hit by a rock and the windshield was cracked and if I had not noticed it right away that would not have been fixed either. So last Sunday I went to start my car to go to work and it would not start. So Monday I towed it to the car dealership as per Aito Maxx’s advice and the GPS tracker had been installed incorrectly and now they want me to pay for it when there service department installed it incorrectly and the bag has moisture in it which is not normal. It has now been 10 days and nothing has been resolved and Auto Maxx will do nothing. This just proves that women get shafted by car companies all the time. Bev

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Bev, This is the first I've heard about this. The last thing we want you to feel is that you were shafted in any way. Please email cthin@automaxxcalgary.net and let us know how we can make this better for you. D

Excellent service by Roberto and finance

Excellent service and great experience I would highly recommend this dealership to anyone....they worked hard for me and got me into the vehicle that I wanted for the payment I needed.....very happy girl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

awesome service

The salesman Nic was very attentive and knowledge. He got me the perfect vehicle and arranged financing and had vehicle delivered to me in the country all in a matter of a few hours. The whole experience was beyond expectations. I would recommend Automaxx with no problem..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear of your positive experience with us and that we were able to exceed your expectations! Thank you very much for the recommendation and for taking time to leave us this review! We'll be sure to pass along your kind words to Nic for you. Enjoy your new vehicle! :) - Automaxx

Best of the best, the customer service was excellent; tha d

Because Mr Carlos and the finance guy did awesome and great job to get me the best Rates to finance my Nissan Murano 2017 my dream car in the one hour and Mr Carlos called me in 1hour later to come to sign the paper and drive my dream car home. It was a great deal I never see in my life and I was so happy about the great service Carlos and his team of Automaxx done. I love them and I will refer all friends to Mr Carlos of Automaxx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your review, Bob! It was a pleasure working with you. Thank you for taking the time to leave us a review. We hope you're enjoying the Murano! :) - Automaxx

Great experience purchasing our family vehicle

I was amazed how helpful Keziah was , she found the right and affordable vehicle for my husband and I , we are very happy with our Dodge Journey. Keziah was quick to reply and send any information that we asked her for, she kept us up to date with what was going on with the vehicle. Thank you again Keziah

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving us this review and are delighted to hear that you had a great experience with Keziah! We take pride in our customer service and are happy to hear when our staff meet all expectations. :) - Automaxx

Great experience

Keziah and Automaxx made it very easy to find a great used vehicle for my company. They even delivered it to my front door. Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You are so welcome, Timmy! We're happy knowing we were able to find you the perfect vehicle to accommodate your lifestyle. Thank you for leaving us this review! - Automaxx

Excellent

Keziah Jensen she is very good ,very helpful she make sure she find the SUV for me and the right price ,if I need to ask her question she answer right away very nice person to talk ,if a friend need a car I will call Keziah for sure .I thank her so much love my SUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is wonderful, Petrena! We're so happy to hear of your positive experience with us and will be sure to pass along your kind words to Keziah for you. Enjoy your new vehicle! - Automaxx

Great experience

I found the service great! Representative was kind and thorough from beginning of contact to end. The whole transaction was easy fast polite and made me feel important. Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! Our customers are very important to us and we are happy to hear that you had a positive experience with Brandon. We hope you're enjoying your new vehicle! :) - Automaxx

awesome place

Our second vehicle from automax ! Thanks Brandon went over and above to find us what we wanted. Would recommend to anyone. Very much appreciated Thanks all Sure we will be back as well as our friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're very happy to hear this! Thank you for taking time out of your day to leave us this review. Will be sure to pass along the message to Brandon for you. Enjoy your new vehicle! :) - Automaxx

Enjoyable experience

Staff at north location were very fridndly and knowledgeable. After the transaction they went above and beyond to help with repairs-they booked me in asap and took care of everything. Felt spoiled to find my car all warmed up waiting for me.😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Dana! We're glad to hear you had a positive experience with us and that you left feeling spoiled. All the best! - Automaxx