Square One Auto

Beware of the shady practices at this dealership. I found a very nice car at a very nice price, online (maybe too good to be true) and called them. Talked to a Richard, who said the car was available. I live in another state, so I bought a plane ticket and made an appointment with a mechanic to have the car inspected. I informed Richard of this, he promised to pick me up at the airport and take the car to be inspected. The next day I was given an itemized invoice for the cost of a car, and it had not one but two extended warranties for the car that addede around $3000 to the cost. I told Richard I did not want to pay for these warranties. Next thing, he is not answering the phone anymore and, after a whole day trying to talk to him on the phone, he finally sent a message saying he got "great news for me". They had sold the car to someone else who was willing to pay for the extended warranties. I lost the plane ticket money and was left disappointed at how deceiving and shady some of these car salespeople are. Just beware when you go to this dealership.

My daughter and I purchased a vehicle from square one auto. We traded a car in January 2025 5 months later they still did not pay off the traded in vehicle. Which caused my daughter to get numerous late payments that messed up her credit score.We notified square one auto numerous times and they kept saying they were going to pay it, but they never did so we finally had to go to civil court to file a complaint and also filed with the Better Business Bureau to get this resolved. We spoke to both managers numerous times Lee Morant And Melvin Morales. My advice is do not buy anything from this location or trade anything in. My daughter had to wind up paying for two vehicles. The one she bought from them and for the trade-in, Which she was barely able to afford, but had no choice because of The companies refusal to pay off the trade in vehicle. I would've gave them zero stars, but I had to put something.

Amazing service from when you walk in the location highly recommend Erick DEALS ON DEALS

Thank you square one auto and Erick for getting me into my dream car this weekend !

Erick was really helpful during the purchase process of my new bmw . Go see him if you want a great deal !

Really nice showroom and good tea at their waiting lounge . If you want a good deal go see Erick at SQ1 !

Erick was very helpful , informed , and Friendly . He made my car purchase very comfortable and he understood what I wanted !

I came to square one auto from 3hrs away and it was the best decision I could’ve made they made my buying experience 1/1 . Great music and it’s a vibe in there ! Go see Erick

Erick was super helpful and knowledgeable when I had questions about the vehicle . I definitely felt in good hands when I was working with him 👌

Erick worked with me to make this the best possible experience. I’ve went to multiple dealers in the past week and he got me what I wanted at a beautiful price.