Reviews
Just got my second car with Nina thankfully they worked
Just got my second car with Nina thankfully they worked out the numbers so I was able to take the car home the same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely polite and courteous.
Extremely polite and courteous. Explained everything and broke everything down. Very fast and efficient service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Motivational Martin is amazing and I want everyone to go
Motivational Martin is amazing and I want everyone to go see him at Square One Auto
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jermaine Caulder was awesome to work with.
Jermaine Caulder was awesome to work with. Was very pleasant and knowledgeable!! Highly recommended!! Would come back in a heartbeat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The environment is amazing, the customer service is
The environment is amazing, the customer service is beyond what I expected and more. Everyone is so friendly understanding and very helpful on top of being very patient with us. Management was very welcoming as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went to square one auto dealership and was attended by
I went to square one auto dealership and was attended by Nina Batista. She made sure my experience was efficient and stress free.Hands down she is the person to look for when trying to find your best car match!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deceptive Pricing - Astronomical Fees
Deceptive pricing tactics. Price on vehicles are not what they will present when you get your numbers. They will charge more if you decide to not use their financing with ridiculous rates. Came in on a vehicle and before coming in I confirmed price and told them I was bringing in my own lender. They said ok to both. When I got the numbers the price is at least $5k more than listed plus they added dealer fees of at least $2k. Not worth the time
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Motivational Martin was a real help, Came for a Infiniti
Motivational Martin was a real help, Came for a Infiniti Q50, gave me a great price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've been shopping for a while.
I've been shopping for a while. And it's been hard finding a decent car at a decent price. But overall nina and her finance managers were the only ones willing to work with me and gave me a deal I am happy with. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deceptive pricing
Reading the negative reviews, still decided to look at a vehicle, they advertise below market rate but fail to disclose it's with their preferred lender which they offer a lower price and up to 19% APR. I had my own bank with good credit and all of a sudden the price went from $21000 to $26000 and to top it off asking for $5000 down. Very deceptive. Do you research and check the previous reviews on this dealer. If you have good credit than you have options.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase