Reviews
Save your time and purchase here.....
My journey for the next best vehicle started October 2018 and ended March 26th, 2019. To say I am a bit particular is an understatement when it comes to my research with vehicles. That process is very enjoyable for me while I know for most it is not. Throughout the time I interacted with Justin Barnes at Volvo Cars Mall of Georgia. Justin was extremely patient, answered all my questions, never pressured me to make a decision and help guide me even after the sale. Justin was very responsive with texts, emails and phone calls. I am in sales as well and I will turn the other way when I feel I am getting pressured or the typical sales questions. I never felt that with Justin or the team at Volvo Cars Mall of Georgia. I had a choice which Volvo location to purchase from. I did not select the location most convenient to me but rather the one I felt most comfortable with. I did go out of my way for this location but I am most confident and comfortable with my decision. I am also confident Justin treats everyone that enters the doors the same with respect, patience and care. Thank you again Justin (and Rex & Ken) for making the entire process enjoyable. I will be back for the next one and will send anyone I can your way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Totally awesone
Zach was great very personable and helpful. He was a total professional as well. The vehicle that i purchased was exactly what i wanted and the pictures were right on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
I have a great professional salesman. He was very nice to me and my family. I would recommend him to anyone who is looking to purchase a car from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A pleasurable car buying experience.
Very professional, honest, smoothly run dealership by folks who treat you well in a timely manner. Zach did his job well and was easily reached, no problems!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience
the process was pretty easy, the staff very helpful and willing to work with you so you can walk out the door with Volvo! I did get a really good deal and at a really good price on a 2018 Volvo S90 with very low mileage and am pretty happy with my new Volvo. Thanks to Justin and the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, Professional, Easy Lease Experience
Zach was great to work with. Most of the details were discussed in advance over the phone and emails. Zach was very responsive and helpful. The in person process of leasing was easy and straight forward. They offered the best lease compared to other dealers in the area. Highly recommend working with Zach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience!!!
Had a great experience working with Louis at Jim Ellis Volvo Mall of Georgia! Louis was very knowledgeable about the brand and all of the features the XC90 had to offer! Everyone from the sales manager to the finance department helped to make our car buying experience smooth and seamless. Would definitely recommend this dealership to anyone who is looking for a new Volvo and a great deal! We absolutely love our new XC90!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
We had a great experience while shopping for our car. They had a very specific Nissan Leaf for sale on Autotrader. David greeted us quickly and took us on a great test drive. None of the staff was pushy and we didn’t feel as if we were being rushed into a deal. They worked with us on the price to get us to where we needed to be. We were impressed by their bottom line amount. There wasn’t a lot of unnecessary fees added to the price which we found very refreshing, especially after visiting a different dealership and they ended up adding an additional $2500. Our only complaint would be was that we had to wait for finance for quite a while. Since we were paying cash the entire transaction took very little time. I would recommend anyone looking for a Volvo or any car they offer to go see them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Trevor James Salesman
We worked with Trevor James in the purchase of our new car, a 2016 Volvo XC60. We had just moved to Georgia, had been here two days when a woman, texting, ran into the back of our Volvo XC90, totaling our car. So, exhausted from the move and then the accident, the last thing we wanted was to look for a new car. We found the car on the internet, called and spoke with Trevor and he held the car for us. We travelled 2 hours from Macon, arrived to be met by Trevor to immediately go on a very pleasurable and informative text drive. The entire experience with Trevor and the rest of the staff was top notch. A touch of class. This was very welcome after all of our current stress. Yes, we would both highly recommend Trevor James and Mall of Georgia Volvo, Buford. Ann Roberts and Steve Gillies
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experience here is top notch
The experience here is top notch. We worked with Zach Cardaropoli. He is very professional, knowledgeable, patient and easy to work with. The entire purchase process was smooth with no pressure. Zach took care of everything by the time we arrived and it just took us about 15 mins to drive home our new car. I highly recommend making an appointment to visit Zach when looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car