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University Auto Center CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Side steps

My wife brought our truck in to have some steps installed and have it washed and have some scratches buffed out that were in it at time of delivery . First they didn't listen to my wife about what steps or the fact they were already paid for ,then they installed running boards and wanted to charge for them ! Then my wife had to take the truck back the next day and have the right steps installed, then the scratches got buffed out yet the truck was never washed!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dodge Ram Pickup

Service at University got us in as quickly as possible, diagnosed the issue and repaired our truck. We truly appreciate having University Dodge for our diesel truck needs. Thank you University Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service done

Great job on my wash, vac and windows yesterday. It's so nice to get good customer service. Nothing is better than getting into a clean car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

upgraded waiting area

The coffee/tea bar and snacks in the waiting room are a welcome addition. I do all my oil changes here and am always pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brake recall

Service was related a company recall regarding a potential brake problem. Service was done on time and in a very professional manner. These service personnel have always been very complete, courteous, and completed in time they noted. Have never had a bad experience in their service abilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

They were very fast and friendly. I was a very pleasant experience. Thank you everyone at University Auto Center for making my service experience so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

No hassle,Eric really helped!Would recommend University Auto.Overall had the best time buying a vehicle from University Auto.Thank You Eric,will send friends your way,!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

some warranty work and an oil chang

They always do an excellent job, and so glad that they had a loaner car for me so I could use my time to complete errands. I know some things take longer than expected, but the crew that UAC has now are very customer friendly, and always polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy

Great people to work with. They know the product they sell and service. Clean and well run operation with good PR. I will continue to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast quality service

DJ had my Yukon in and service began immediately. He offered me a loaner vehicle while his team had my car and I was back on the road to the west side in under 2 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.