Reviews
Write a reviewAmazing!
Raymond and Jackson were wonderful to work with and not pushy. It was a surprisingly low stress experience. After our truck is paid off we look forward to coming in again to upgrade our SUV. Thanks guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Jackson and Raymond and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Great dealership
Bought my 2016 Ford Focus ST at this dealership. Everyone was very honest and friendly. I didn’t feel like anything was trying to be hid from me or any pressure on me, I said no and they respected that. I’d recommend this dealership to family members and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Oil Change and engine check
The service department is always efficient and friendly. Lori is a joy to visit with and looks for the best way for me to save money....coupons etc.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Lori and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Incredibly Helpful, Not Pushy
I worked with Mike, who was very helpful about financing options, understanding of time restraints, and open to whatever I decided I needed without pushing me one way or another. He was also a wealth of information about each financing option.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Mike xxxxx was great to work with thanks for the truck jon
I went looking for a truck to last at least 5 years an mike xxxxx made sure i had the right one thqnks an then Holly helped me understand what i was paying so thanks Holly Iwill come back anb buy my wife her rig when i can Jon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Oil and lube 1993 Jeep Grand Cherekee
I couldn't read or understand the comments at the bottom of the checklist. Would you kindly send me an email explaining them as I am not sure if I should have something checked. Thank you. Gena Baker
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Work done right.
University Auto is a great place to have your vehicle seviced. Their mechanics are all excellent. Can always trust their service to fix the problem right the first time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to our service team and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Oil Change
Came in for an oil change and it ended up taking an hour instead of the 30 minutes it usually takes, so took more time off work than anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience, we are sorry to hear your oil change was not as speedy as you were told it would be. We have brought this to our tech's attention so that in the future, it does not take that long. Please let us know if there is anything we can do for you. All the best.
No Pressure
Matt was easy to work with, he was very approachable and pleasant to work with. He was honest with us, respected us and our budget. We had done some research and had a vehicle that we wanted to see and test drive. He did not try to up-sell us to a different vehicle. Even when asked "Are there any other vehicles that we should compare" he didn't try to up sell. Matt felt like a friend, and definitely not a "used car sales person". When doing rough calculations he actually over estimated our payments and explained that it was an estimate and would rather have our payments lower that quoted. And that's what happened. Have you ever been quoted a price or payment of XXX but when it comes to signing on the line, the amount has taken a big increase? Not here. We would recommend that anyone go see Matt at University Auto. (I have heard that all of the sales people are easy to work with.)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.
Just moved here and needed a new car
I came here because I saw a jeep i really wanted on their website and went to go look at it. I have just moved to this side a few weeks ago and needed a new reliable car. Drew was amazing in helping me get into a car and jump through all the hoops. My boyfriend who would was cosigning couldnt be with me through the process because of hus schedule but they were able to help get the paper work done and make it so all he had to do was come in and sign. Drew and all the others were amazing and I will be coming back when i am in search for another car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Drew and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.