Reviews
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Great Experience! We were not rushed, all details were explained clearly. Mike walked through everything about the new truck and how it worked. Everyone was friendly and knowledgeable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Amazing people!!!
Everyone was so nice and very helpful! Very warm and friendly! I would definitely recommend! We love our new truck! Thank you for working with us and helping us find the perfect truck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Professional internet purchasing experience - no hassles!
This was the only dealer who responded as requested, was prompt with replies and provided me the information I asked for so I could make my buying decision. Mike was knowledgeable and upfront with all of his communications. The folks handling the paperwork afterwards didn't hassle us for added programs or warranties, either. Overall, a very efficient and stress-free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Great!
I feel like I got a great deal. Very happy with my purchase. Everyone was very helpful and friendly. Jackson was personable, I know he’s there to sale cars, but very good at carrying on a conversation. I had a nice time on my test drive :) I appreciate he let me make the decisions about how I was feeling about the car and wasn’t overly trying to sale me into something I wasn’t comfortable with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Jackson and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Andy and Holly were amazing!!!
Great service! Andy was extremely knowledgeable and informed about the vehicles I was interested in purchasing! He was great! Holly was great explaining the financial piece and made sure I had the information needed to make the best choice for my family! Great place to purchase a vehicle and awesome customer service all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Andy and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Highly Recommend
I Highly recommended University Auto! The service department rocks! We have used them many times and will continue do so. Only place in Ellensburg we trust our vehicles with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.
Great Job
Quick in and out on the Ram for a couple of minor adjustments. DJ, Andy, and Mike were all very attentive and professional. Top notch service all the way around. Keep up the great work and I’ll see you next time for any, and all automotive needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for telling us about your experience! It is always our goal to give our customers the best visit possible and we are so happy to hear that we achieved that with you in every aspect! We will be sure to pass on the kind words to DJ, Andy and Mike. We hope you continue to enjoy your vehicle and we are here if you need anything in the future. All the best.
Comfortable and Convenient Car Buying Experience
Purchasing through University Auto Center is as good as it gets when shopping for a new vehicle. I felt extremely comfortable that I was getting the best vehicle for the lowest price without all the hassle haggling back and forth. There was absolutely no pressure, the staff was very friendly, and the process was convenient from start to finish. Allison and Holly, in particular, were great to work with. I would recommend to anyone shopping for a car or truck to visit this dealership. You'll be happy you did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Joel, thank you so much for telling us about your experience! It is always our goal to give out customers the best visit possible and we are so happy to hear that we achieved that with you in every aspect! We will be sure to pass on the kind words to Allison and Holly. We hope you continue to enjoy your vehicle and we are here if you need anything in the future. All the best.
Fabulous buying experience
Drew was awesome made me want to keep buying more cars. He wasn’t pushy, he was easy to talk to, and listened to what I was looking for and found the perfect truck. I also enjoyed working with Holly. She was knowledgeable and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for telling us about your experience! It is always our goal to give our customers the best visit possible and we are so happy to hear that we achieved that with you in every aspect! We will be sure to pass on the kind words to Drew and Holly. We hope you continue to enjoy your vehicle and we are here if you need anything in the future. All the best.
Quick and Clean
The laborers did a great job. It was quick and easy with an oil change, multi-point inspection and tire rotation. I was also able to find a coupon online that dropped my bill $20. Everyone was kind in the whole facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for telling us about your experience! It is always our goal to give our customers the best visit possible and we are so happy to hear that we achieved that with you in every aspect! We hope you continue to enjoy your vehicle and we are here if you need anything in the future. All the best.