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University Auto Center CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly and not pushy

We had a great experience, the staff was friendly and patient. I would recommend the place to anyone needing a vehicle or Rv very pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle and we are here for you if you need anything in the future. All the best.

excellent experience buying a used truck

found a truck that matched what I needed and helped by a great sales staff. No pressure and very happy with my purchase. An excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your truck and we are here for you if you need anything in the future. All the best.

Larger Pickup Needed

We walked in to UAC not intending to buy that day, but as things go Jackson was able to lead us to a near perfect match to what we were looking for. He was able to convince two die-hard GM and Ford owners to drive off the lot in a brand new Ram. Jackson and Andy worked to match our price needs and were totally understanding when our baby got fussy and we needed to continue negotiations the next day. Overall it was a positive buying experience and we didn’t feel pressured. We are very happy with our new pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope that you continue to love your new Ram and we will be sure to pass on the kind words to Andy and Jackson. Please let us know if you need anything in the future. All the best.

New Truck Purchase

Always a pleasant experience at University Auto. They are friendly professional knowledgeable. They will work to get you what your looking for in a vehicle and work to get you best deal on price rates financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you enjoy your new truck and please let us know if you need anything from us in the future! All the best.

Answered my questions before I asked them.

Always a smile with great service. Also a spacious waiting area. I needed a loaner car and it was ready immediately. I received a phone call when my car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! All the best.

Efficient,Friendly

I was able to leave my vehicle,was given a ride to work,problem was diagnosed. They ordered the part, when it came in the picked up my truck fixed it and delivered it back to my work. Pretty Awesome I thought!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! All the best.

Very good

Good service and nice staff. Always get to my vehicle as soon as possible. Will buy my next vehicle from DJ Thomas. My current vehicle has exceeded expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope your vehicle continues to exceed your expectations! All the best.

Getting needed repair work

Always receive good service, in a timely manner, with the friendly courteous service Department. They stand behind their work. I recommend University Auto Center, for car/truck repairs or buying your next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

Pleasant experience

No complaints what so ever. Everyone was so nice and the work took less time than I had anticipated. My service was thoroughly explained to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

Quick Service

Made appointment three days ahead for oil change service. Arrived 15 minutes early and went right into shop. All work completed and on my way in 1/2 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.