Reviews
Tyler was outstanding . Great follow up and follow thru.
Great help by tyler, Jayce and ryan. . Tyler was exceptiinal in his communication and follow throgh. Reube. Alsi was great. A twam effort by all. Thanks. A kline.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Customer Service
Renato and May have been such a great help for me in purchasing my car. Their customer service has been one of the best customer services I have ever had. They’re main priority Is the customer and their needs not just selling cars. They have been a tremendous help and I would definetely recommend them to anyone looking at purchasing a vehicle. We need more like them!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Finally a Used Car Dealership with Dignity Morals.
Have you ever left a car dealership scratching your head, and lots of questions start to surface like What the heck just happened in there?or How do these people sleep at night? or even Did they really think I was that stupid? Well if so there is awesome news!!! You don’t ever have to do that again!! GO TO GRAND VALLEY AUTO in Lakewood, ask for Deesa. She’ll take great care of you and your auto buying needs. Great selection of cars, trucks, SUVs whatever your wanting with very low miles. They provide not only the Carfax but the Experian Auto Report as well, too cool if you ask me. No Games, No xx. Never once didn’t I feel as if I were being swindled by someone or forced into something that was a bad bad idea (different review, lol) Deesa is wonderful, she made the car buying experience not just comfortable but enjoyable. I’ve never said that about any sales person but especially cars sales people. Deesa had totally gained a ton of respect from someone who was traumatized and scarred by used car sales in the past. She sets the bar for what an ideal Sales Person should be. I’ve done this well over a dozen times and she’s the best for sure! 😁
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding.
The service was nothing short of amazing. She was funny, a lot of details were given about the car. I would recommend this place to my lord and savior Jesus Christ if I had to
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easier car purchase EVER
I bought my first car in 05. It was a nightmare. I just bought my second From Tyler at Grand Valley Auto and I’m so grateful to these guys. They didn’t push, they didn’t do anything to “make the sale”. They HELPED me get a car. A nice one. I’d recommend these guys to ANYONE. Thanks Tyler! You guys are wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth Checking Out Grand Valley Auto
Generally hate buying cars but we had a terrific experience at Grand Valley. We made an appt.. and Deesa had the car out front ready to drive. She assisted us with every question we had (with a great attitude). On the test drive, Deesa guided my son on how to drive a manual - With a great attitude, again. We appreciate the honesty, the helpfulness and service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful, Very quick
Deesa was great to work with, came in to look at one truck but she found me a much better deal and I was financed and driving off in 2 hours. First time buying from a dealership, they made it really easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Work with Tristen who new his stuff about the car I was interested in. Pleasant, professional and did not make me fell uncomfortable at any time. I would cone back and deal with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I’ve ever had buying a vehicle. Amazing
Absolutely amazing experience working with Deesa. She went above and beyond to help me find the right vehicle. She worked directly with my mother who also helped me which made the process so smooth. Everyone at Grand Valley is great place to purchase a vehicle and I’m looking forward to exclusively using them for all my vehicles servicing and maintenance. After searching for a vehicle for nearly 8 months I found Grand Valley, from that point on I knew I didn’t need to look any further. Best dealership I’ve ever had the pleasure working with. Thank You Deesa & Ryan! My Best To All - Thank You Ashley Ardrey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Range Rover purchase
I was debating a truck but always wanted a Range Rover . Tyler and deesa were great at helping me find the vehicle I wanted . I would recommend this dealership and Tyler .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car