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Cable Dahmer KIA of Lee's Summit

(116 reviews)
Visit Cable Dahmer KIA of Lee's Summit
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
Used (833) 918-6087 (833) 918-6087
Service (877) 513-5965 (877) 513-5965

Inventory

See all 560 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2025.
Drive with peace of mind with Cable Dahmer Kia of Lee's Summit! With perks from our 10-Year 100,000-Mile Warranty and our 14-Day Pre-Owned No Worries Exchange Policy, it's no wonder why customers continue to choose Cable Dahmer. We offer a wide selection of new and pre-owned vehicles for you to choose from. We also service all makes and models, ensuring that no matter your vehicle, we’ve got you covered. Stop by today at 400 NE Colbern Road in Lee's Summit, Missouri. You can also explore our inventory at cabledahmerkia.com or call 816-272-4903.
Drive Carefree at Cable Dahmer Kia of Lee's Summit!

Service center

Phone number (877) 513-5965

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:30pm
Sunday
Closed

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We were promised the vehicle on a Monday.

We were promised the vehicle on a Monday. We were told we would receive a call brighten early Tuesday. However, never received the call, so we sent a message to the sales representative we were working with only to be told that they could see us later that evening, and when I told them we took off the entire day because we were told it was going be a 9 AM call and know it usually takes a few hours. We were then told that the vehicle that was promised was sold underneath of them, and that they have another one on the way, and it's only "4 plus hours away." They said they weren't even sure if they'd left yet this was about 11:30 AM. So not only did we lose a whole day of work waiting on the vehicle we were promised a month ago, we were going to be lied to about said vehicle, had we not contacted them. We waited 5+hours to make a deal that was not at all what was promised a month prior. For the last few years, we've been getting constant text and emails from this dealership wanting to buy my old vehicle because it's not in production anymore and highly sought after. So we finally agreed. We had to return to the dealership numerous times just to get the vehicle properly detailed. When you buy a new car, it's clean inside and out. This has come back from the detailer two times with the same stain that was there on pick up, along with one that wasn't there on the first day it was picked up. They have a new person whose not fully trained, and that's fine. However they had to get up and keep leaving and go back-and-forth across the hall to ask questions, and the person that's supposed to be helping them and advising them kept giving them very dirty looks and not at all helpful. This got so bad to the point where the finance person decided it was not worth going back over there, and they just tried to figure it out themselves which was unfortunate as we missed out on GAP insurance. It's No wonder they have such a high turnaround with employees. Finally, we had tint installed for the vehicle and it had to go back to get it fixed because it was already starting to bubble in the back. They pick it up, have it all day, Bring it back and all they did was try to cut the part where the bubbling was. And unfortunately made the tint across the back area window worse. And I know this because I placed sticker in the very middle bottom that was still there when it retuned. So we know they did not remove the back tint, they just cut that piece.

We were promised the vehicle on a Monday.

We were promised the vehicle on a Monday. We were told we would receive a call brighten early Tuesday. However, never received the call, so we sent a message to the sales representative we were working with only to be told that they could see us later that evening, and when I told them we took off the entire day because we were told it was going be a 9 AM call and know it usually takes a few hours. We were then told that the vehicle that was promised was sold underneath of them, and that they have another one on the way, and it's only "4 plus hours away." They said they weren't even sure if they'd left yet this was about 11:30 AM. So not only did we lose a whole day of work waiting on the vehicle we were promised a month ago, we were going to be lied to about said vehicle, had we not contacted them. We waited 5+hours to make a deal that was not at all what was promised a month prior. For the last few years, we've been getting constant text and emails from this dealership wanting to buy my old vehicle because it's not in production anymore and highly sought after. So we finally agreed. We had to return to the dealership numerous times just to get the vehicle properly detailed. When you buy a new car, it's clean inside and out. This has come back from the detailer two times with the same stain that was there on pick up, along with one that wasn't there on the first day it was picked up. They have a new person whose not fully trained, and that's fine. However they had to get up and keep leaving and go back-and-forth across the hall to ask questions, and the person that's supposed to be helping them and advising them kept giving them very dirty looks and not at all helpful. This got so bad to the point where the finance person decided it was not worth going back over there, and they just tried to figure it out themselves which was unfortunate as we missed out on GAP insurance. It's No wonder they have such a high turnaround with employees. Finally, we had tint installed for the vehicle and it had to go back to get it fixed because it was already starting to bubble in the back. They pick it up, have it all day, Bring it back and all they did was try to cut the part where the bubbling was. And unfortunately made the tint across the back area window worse. And I know this because I placed sticker in the very middle bottom that was still there when it retuned. So we know they did not remove the back tint, they just cut that piece.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re truly sorry to hear about your experience and appreciate your honest feedback. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to us directly at wecarecdkia@cabledahmer.com so we can discuss this further and work toward a resolution.

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Terrible overall service and experience.

Terrible overall service and experience. Will never, ever use any of their dealerships ever again.

Terrible overall service and experience.

Terrible overall service and experience. Will never, ever use any of their dealerships ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about your experience. We strive to provide excellent service and would appreciate the chance to make things right. Please feel free to reach out to us directly at wecarecdkia@cabledahmer.com so we can better understand what happened and assist you. Thank you.

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Adison is amazing!

Adison is amazing! Very sweet, understanding and worked with me to get the price I wanted. Come check her out!

Adison is amazing!

Adison is amazing! Very sweet, understanding and worked with me to get the price I wanted. Come check her out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Courtney was so helpful.

Courtney was so helpful. She was great at listening to my needs and was able to help me pick out the perfect car

Courtney was so helpful.

Courtney was so helpful. She was great at listening to my needs and was able to help me pick out the perfect car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing 5-star rating for your recent purchase! Feedback like yours makes our sales team's day. We're so glad we could help you find the right vehicle and provide top-notch service during the process. Thanks for choosing Cable Dahmer!

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Nice looking place, very clean.

Nice looking place, very clean. Everyone was friendly. Courtney was nice and very helpful! I will definitely consider buying my next car here.

Nice looking place, very clean.

Nice looking place, very clean. Everyone was friendly. Courtney was nice and very helpful! I will definitely consider buying my next car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Allen, Thank you for the wonderful 5-star review! It was a pleasure assisting you with your vehicle purchase, and we're happy to know you were satisfied with the sales process. We look forward to serving you again!

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BEWARE!

BEWARE!!! Price you see on cars.com is not the actual price. You have to have a trade in and accept their financing to get that price. Not a trustworthy way to do business. They suck you in with what appears to be a good price and they won’t honor it.

BEWARE!

BEWARE!!! Price you see on cars.com is not the actual price. You have to have a trade in and accept their financing to get that price. Not a trustworthy way to do business. They suck you in with what appears to be a good price and they won’t honor it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The Cable Dahmer sales team was great to work with, and

The Cable Dahmer sales team was great to work with, and exceptional shoutout to Justice! The team was super knowledgeable and informative throughout the process ensuring that I felt 110% confident in my decision, highly recommend!

The Cable Dahmer sales team was great to work with, and

The Cable Dahmer sales team was great to work with, and exceptional shoutout to Justice! The team was super knowledgeable and informative throughout the process ensuring that I felt 110% confident in my decision, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for the amazing 5-star rating for your recent purchase! Feedback like yours makes our sales team's day. We're so glad we could help you find the right vehicle and provide top-notch service during the process. Thanks for choosing Cable Dahmer!

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Davion is the Genuine Guy, he saw our car dealings all

Davion is the Genuine Guy, he saw our car dealings all the way through. Thanks Davion for your professionalism, care, and diligence. Wishing you all the best.

Davion is the Genuine Guy, he saw our car dealings all

Davion is the Genuine Guy, he saw our car dealings all the way through. Thanks Davion for your professionalism, care, and diligence. Wishing you all the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful 5-star review! It was a pleasure assisting you with your vehicle purchase, and we're happy to know you were satisfied with the sales process. We look forward to serving you again!

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Bait and switch dealer.

Bait and switch dealer. Salesperson Norah Martin tries to get you into more expensive car.

Bait and switch dealer.

Bait and switch dealer. Salesperson Norah Martin tries to get you into more expensive car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Commander, Thank you for sharing your feedback. We take your experience seriously and would like to learn more. Please reach out to us at wecarecdkia@cabledahmer.com directly so we can better understand how we can assist you.

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Took advantage of a mentally disabled customer that lives

Took advantage of a mentally disabled customer that lives on less then $1000 a month disability. Was $350 away from paying off my Kia Soul that was on a parked recall and was dangerous, then stolen. Paid collision center to fix, never ran the same. I have son with heart condition so I had to trade it in. They showed me a 2015 Jeep for $13000 no sticker. Told me 4 yr drive train warranty and maintenance would be free and if I paid $1500 down the payments would be same as what I was paying. I wanted to talk to my family about borrowing it and they would not bring me my keys. She insisted on me taking Jeep and she would ride with me to talk to family. It was late and they promised if I took Jeep they would send paperwork to my email. They never sent email and Jeep broke down. Dannielle Kutter finally contacted me after 2 weeks of being blown off, found out after I paid $12000 on my Kia Soul, all they did was pay $350, last payment and now Jeep was $16000 then add ons up to $32000. Payments $485 a month not $154 as promised. Daniella said I should had got a usb the night of purchase. I was so upset and just wanted car back and money, but my Kia Soul had already been auctioned off. Dannielle Kutter told me she would take care of Capitol one and get me in car I can afford. I had witness with me. Diagnoses on Jeep said bad drive train and catalatic converter, so it is a lemon. They repoed Jeep, stole my dangerous car they sold me and my money. I now have nothing. They have ruined my life being 55 years old and ruined my credit. I have proof of everything,

Took advantage of a mentally disabled customer that lives

Took advantage of a mentally disabled customer that lives on less then $1000 a month disability. Was $350 away from paying off my Kia Soul that was on a parked recall and was dangerous, then stolen. Paid collision center to fix, never ran the same. I have son with heart condition so I had to trade it in. They showed me a 2015 Jeep for $13000 no sticker. Told me 4 yr drive train warranty and maintenance would be free and if I paid $1500 down the payments would be same as what I was paying. I wanted to talk to my family about borrowing it and they would not bring me my keys. She insisted on me taking Jeep and she would ride with me to talk to family. It was late and they promised if I took Jeep they would send paperwork to my email. They never sent email and Jeep broke down. Dannielle Kutter finally contacted me after 2 weeks of being blown off, found out after I paid $12000 on my Kia Soul, all they did was pay $350, last payment and now Jeep was $16000 then add ons up to $32000. Payments $485 a month not $154 as promised. Daniella said I should had got a usb the night of purchase. I was so upset and just wanted car back and money, but my Kia Soul had already been auctioned off. Dannielle Kutter told me she would take care of Capitol one and get me in car I can afford. I had witness with me. Diagnoses on Jeep said bad drive train and catalatic converter, so it is a lemon. They repoed Jeep, stole my dangerous car they sold me and my money. I now have nothing. They have ruined my life being 55 years old and ruined my credit. I have proof of everything,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

trugemini816, We appreciate your feedback regarding your experience. This is not how we practice business and we would like a chance to show you that. If you are willing, please reach out to us at wecarecdkia@cabledahmer.com and we will do everything in our power to fix this. Thank you!

Consumer response

Dannielle Kutter answers to the emails I've sent.. I need to speak to someone above her. She has already told me she would fix this. She lied to witness and i about getting me in a car I can afford. The Jeep is a lemon, have proof. Several add on's that were promised to come with the Jeep, but charged me instead. I paid $154 a month was $350 till paid off and all they did was pay last payment. Nothing else then took my money down$1500 promising payments will b same as Soul with credit acceptance not putting me with Capitol One. Then when I complained, I was ignored and treated terribly.

Consumer response

I have no car now and they have all that I owned. Never got me in a car at all

Consumer response

I have tried to get someone to help me and Danielle Kutter keeps contacting me. I need to b contacted by a person above her please.

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