Reviews
Awesome dealership and awesome service.
Awesome dealership and awesome service. And the Customs guy Mike was the most knowledgeable and helpful one I’ve dealt with. Kraig was absolutely fantastic. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did an online purchase and this was the smoothest
I did an online purchase and this was the smoothest purchase ever. This dealership deserves so many accolades! I worked with Tony and he had a very easy going demeanor which was refreshing. I would use this dealership again and again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second vehicle I have purchased here ant Jim Glover and I
Second vehicle I have purchased here ant Jim Glover and I always get good service!
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Went in for service and Brooklynn went above and beyond
Went in for service and Brooklynn went above and beyond for us and was very friendly. She checked us in and listened to our concerns, answered our questions and got everything relayed to the mechanics.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sold car out from under me only 5 minutes (4 miles) away
Sold car out from under me only 5 minutes (4 miles) away from my appointment/dealership
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have never purchased a vehicle but I have used their
I have never purchased a vehicle but I have used their dealership for service. I can prove they tried to get me to make unnecessary repairs. I took a truck in for a defective Tow/Haul switch. After they diagnosed the problem, I was told the Transmission was “Burnt”. This seemed odd, I had no issues, transmission seemed fine. Foolishly I oked the repair. Later they called again and said the front end was loose, did I want to have it fixed. The front end was replaced not long ago so I know this was not true. When I mentioned this they said they would xx. I was then told it was fine and they made a mistake. Later I get another call and now the breaks need replaced. When I picked up my truck with the new transmission the Tow/Haul light still blinks on and off. Just like it did, it’s why I took it in. I contacted them to question this, now they say the switch may be bad. I already told them that, so I’m out a lot of money and my truck is identical to how it was when I dropped it off. I picked up the truck on 1-18-25. When I complained they assured me everything was legit, on 2-12-25 they sent me pics of the burnt clutches. I asked them for a time/date stamp on the pic. They stalled and sent me to talk to a diff person. The pic of the burnt clutches was taken on 2-12-25. Almost a month later, they want me to believe they kept burnt clutches from a 18 year old truck separated from other junk for a month? Highly unlikely, I know the service writer makes money, a % off the total amount billed. I know after the original diagnosis I was contacted 2 more times and they attempted to upsale me. I know the front end was claim was xx. Now I asked the person I’m talking too if they get paid a % on the total billed and now I can’t get anyone to talk to me. Last I heard they want me to bring it back so they can diagnose and fix the tow/Haul switch. The reason I took it in in the first place. IMO this is shady at best, I informed them I would be writing reviews but I will be honest, I’m not mad, I’ve been a customer for 6 years and I’ve had almost $15 in maintenance and repairs on our 2 Dodge 3500 Diesel trucks. I’ve never said a word or complained about anything. I would not trust the service department at the Owasso JGD dealership. At least get a 2nd opinion. Odds are it will save you some money.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kraig is always helpful, friendly and knowledgeable about
Kraig is always helpful, friendly and knowledgeable about the process. Honest about what needs to be fixed immediately. Trustworthy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
3 days to repair that's a OK.
3 days to repair that's a OK. But had to take back due to huge oil leak. 5 days no car & wouldn't provide me a loaner. I might have bought a new jeep if I got the chance to drive one. Cost to repair was better than another dealship.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello CB, my name is TJ and I am the Service Director here at Jim Glover Dodge. I couldn't find your name in our system but I would like the opportunity to talk to you about your recent experience with us. At your convenience, please give me a call at 918-401-4513. I hope to hear from you soon. Thank you
Had some great help up in owasso when trying to find a
Had some great help up in owasso when trying to find a new car! Garrin and the Jim glover team are amazing!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LIED TO MY FACE!
LIED TO MY FACE!!!! I WAS CHEATED!!! CUSTOMERS DESERVE BETTER!!! I WILL NEVER GO ON THAT LOT AGAIN!!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase