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Mckenna VW Huntington Beach

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–5:00pm 8:00am–5:00pm
Tuesday 10:00am–5:00pm 8:00am–5:00pm
Wednesday 10:00am–5:00pm 8:00am–5:00pm
Thursday 10:00am–5:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review Input

Over all good service. Thanks Thomas..........................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

the service is very good, and the person is very helpful in listening to my requirement

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another great experience.

Once again, Julie in service was great! I love that she remembers me and always makes it a point to make sure I'm having a good experience. On this occasion, your terminal wasn't reading my card and I had to run to the bank to pull out cash and return. I did so promptly and Julie assured everything would be fine and she trusted I'd return since I was a regular customer. Thank you for making feel at ease, some times these things can easily make someone feel ashamed for having their card declined but Julie handled it with sincerity. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Everything was great. Every person took the time to make sure everything was right and took very good care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 VW Tiguan 30K Service

Routine 30K service was scheduled and accomplished efficiently. Nice showroom with laptop desk, and update text alerts, made the visit pleasant and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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WOW Experience Again!!!

Wow! Our second VW purchase from this dealership and we wouldnt go anywhere else! Top notch customer service from Chet (salesperson) and Son and Dean are so great at making you feel valued and appreciated. We will be coming back again later this year for our son to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truly exceptional

Great exceptional service. Professional and always friendly. It is always a joy to have my cars serviced at McKenna.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maintenance

Julie always takes such good care of her people. I am so grateful for the personal attention and care that Julie showe her customers. I feel in good hands that all will be well taken care of. Julie takes care of her customers as if they are her family. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dont hesitate go here

McKenna treated me like a valued customer and stood behind their repairs. They took the time to explain the issue, fixed it before the time promised, and was always there. Rey refreshing compared to other high end dealers. I can only say go there. Now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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London Valentine

Romy was absolutely amazing and made my experience 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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