Reviews
Write a reviewGreat service
Great service for my car. I loved the facilities and the wait was not that long. I was able to enjoy refreshments and was updated every 2 minutes regarding the status of my car. Getting into the facility was easy . I was met by a very professional attendant and he showed me directly inside to the service counter. The facility was exceptionally clean and had a television and charging station for my phone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and a great car!
Everything was awesome! I'll definitely return! Danny Maynor took the time to make sure that we got a good deal on exactly the car I wanted. Everyone was there to serve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new purchase
Car I requested was clean & ready. Total transaction was 45 min (which is best I've ever had).. The lease Lady was super fun and cool. Very happy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony's Customer Service was Excellent
Thanks very much to Anthony who took very good care of me for my major service. Excellent customer service and a true professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The entire service staff is always great.
Needed to get a control module coded on a Rabbit. The HB VW/Subaru McKenna service team always does a great job. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
McKenna vw&suburu
They always treat me good. Always take my vw to mckenna never any problems.-never. Always the right part. & they treat me like royalty
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex in service dept
hello, as always my experience at McKenna VW was great. they are always very helpful and polite explain all to you. I would not take my car anywhere else to get these repairs done. thanks again, Kathy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Julie did a great job taking care service and recall issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
This is my second time to this dealership for service and I cannot say anything negative. The service was extremely friendly, personal, and detail oriented. The customer service I recieved at this dealership in the service department far surpasses the service Ive recieved at the dealership I used to go to. The fact that they remember you by name, walk you over to the shuttle, go over the features of the loaner car if youre not familiar with it, and if youre not sure of something they make sure to provide you with an answer. The service department here is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julie Service Representative
Julie my service rep is awesome I have been going to Mc Kenna for all of my service needs because of Julie.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase