Reviews
Thanks to Jesus my salesperson I got the car I wanted
Thanks to Jesus my salesperson I got the car I wanted thank you victory Mitsubishi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!
Kishon helped me get my new car today would definitely
Kishon helped me get my new car today would definitely recommend victory Mitsubishi, very cautious and respectful staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!
No sirven !
No sirven ! Ames te ligar son unos ladrones y unas personas bien deshonestas las que trabajan allí . Se aprovechan de la necesidad de los pobres qie quieren tener un mejor vehículo y ponen su confianza en ellos . Jesús es un empleado de xxxxxx , que hizo fraude con migo y mi esposa al adquirir nuestra información personal . Los gerentes de el dealer nunca escucharon nuestras obsesiones y inquietudes. Mas sin embargo nos continuaron con un préstamo que no era el percio que nos habían ofrecido al principio pero como la compra y los papeles ya estaban hechos ellos ya no les importo !! Fueron muchas veces que regresamos de buena voluntad para tratar de arreglar estos asusntos y ellos solo se burlaban de nosotros una y otra vez , incluso nos tuvimos que quedar con el vehículo y con todos los problemas y aún así el empleado Jesús o uno de los qie nos atendió ese día tuvo el atrevimiento y la osadía de tomar el email address de mi esposa para poner un comentario en esta página que los beneficiará a ellos ( como si fuera verdad .. En vez de estrellas deberíamos de enviarles pedazos de xxxxxx para que se los pongan en la cara y la gente pueda ver la clase de gente que son . Por que como yo comentaba con mi esposa es una pena que lugares así qie crecieron y se hicieron grandes gracias a nosotros los latinos y personas q se esfuerzan día a día para obtener los suyo y ahora por dinero y ganancias hasta son capaces de hacer fraudes o cualquier trampa solo por vender un vehículo y robarse una comisión l. Pobre de los verdaderos dueños que ponen su confianza en personas como estas !!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Gracias por comunicarse con nosotros con respecto a su reciente visita. Sus inquietudes son de suma importancia para nosotros. Nos disculpamos por cualquier inconveniente que su visita pueda haberle causado y queremos que sepa que hemos enviado su revisión a la parte correspondiente para manejar sus inquietudes. Puede esperar escuchar una respuesta de nuestro equipo en breve. Mientras tanto, le agradecemos su paciencia y esperamos hablar con usted pronto.
Thanks to Jesus my sales person for helping me get my
Thanks to Jesus my sales person for helping me get my 2022 Outlander and I am very pleased with my car and his services. Thank you victory
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales agent has not keep his word as promise I was
The sales agent has not keep his word as promise I was sold a vehicle in bad condition I’m at the service center every 2 days
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.
The most disorganized place and customers are the
The most disorganized place and customers are the opposite of priority. Drove 2 hours just to see a car that we had called for just before we left and were told it was sold in the morning. Not only were we lied to once but another salesperson decided to tell us their were more of the same car, as well as a manager. She felt for us and tried to help but then completely forgot about us. Sales manager came up and asked us if we needed help and he said we have no more of that car but as we’re leaving and look outside you see that same model in 3 diff colors. The man that runs the workshop outside Basilly, although he was unable to help us, he was a very understanding man. Highly do not recommend coming here as half the the salespeople don’t know what’s going on/their stories don’t line up. Overall, this dealership is very inefficient when it comes to dealing with multiple customers at once and very disorganized.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.
A complete bait and switch.
A complete bait and switch. Saw an Audi A-4 on their website for a good price (internet promotion). Went back and forth with the sales rep over the phone and via text and she was very responsive. Confirmed with her at 10.30 am that the car was available prior to a scheduled 12.45pm appointment. She confirmed that she was on site. Since the website only had one photo of the vehicle asked her to have a sales rep go and view the car to ensure the inside was in good condition; and she confirmed back that they checked and it was. Drove 40 minutes for my appointment and asked to see the vehicle. The sales person indicated that it wasn't available. The manager indicated that it had been sold the previous evening and regrettably their website took time to update, and offered to show other vehicles. Here is my theory. The price and car posted on the internet were probably never available, and was a hook to draw people in. The sales rep was either misinformed or dishonest, and the dealer couldn't deliver on a car they confirmed in writing was available. Possibly the intent was that when a customer anxious to buy a car comes in they would upsell them something else. I would be extremely cautious about doing business with these people. I see a bunch of 5 star ratings on google reviews and they sound suspicious to me, based on my experience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Horrible place, no one returns calls and they are all
Horrible place, no one returns calls and they are all scammers. My car has been sitting there stored for 4 months because they claim part is on back order. I found a dealer that has the part but they want me to pay $6000 in storage fees which is not my fault parts are on back order I will be contacting the better business bureau
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
A penas dos meses de haber adquirido un RDX Acura 2014 y
A penas dos meses de haber adquirido un RDX Acura 2014 y ya tuve que cambiar los frenos de las 4 llantas y las luces también pero tengo una de las luces que no me da nada de luz y cuándo me lo entregaron le tiraron agua por encima disque lavado y adentro lleno de pelos de perro!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Thanks to Ayah, she helped me refinance my car and get
Thanks to Ayah, she helped me refinance my car and get lower payments. Made sure she helped me with every step and was very nice ! Ask for ayah
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.