Victory Mitsubishi

Hola Jose, lamentamos escuchar sobre tu experiencia. Entendemos lo frustrante que debe haber sido esta situación, y nos disculpamos por la falta de comunicación y los retrasos. Valoramos mucho tus comentarios y trabajaremos para mejorar nuestros procesos y asegurar que esto no vuelva a ocurrir. Si deseas discutir esto más a fondo, no dudes en contactarnos. Gracias por hacernos saber lo sucedido.

Hi Maxx, we truly regret that your visit didn’t meet expectations. We understand how frustrating it can be to travel a long distance and not find the vehicle you were hoping for. We take your feedback seriously and will work on improving communication to avoid situations like this in the future. We appreciate you sharing your experience with us and hope you'll consider giving us another opportunity to assist you in the future. Please feel free to contact us directly if you'd like to discuss this further.

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your 2021 330i!

Charles, Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Mitsubishi.

Thank you, Charles, for the incredible feedback! We're thrilled to hear about your outstanding experience with Kevin. It's great to know he went above and beyond to make sure everything was perfect for you. We truly appreciate your recommendation and look forward to helping all your friends in the future! Thanks again for choosing Victory Mitsubishi!

Devin, Thank you for sharing your experience with us! We're happy to hear it went well working with Cliff and truly appreciate your feedback.

Thank you, Devin! We're so glad to hear that Cliff provided great service. We truly appreciate your kind words and are happy you had an awesome experience with us. If you ever need anything in the future, don’t hesitate to reach out.

Hi Braulio, we’re very sorry for the frustration you experienced at Victory Mitsubishi. We understand how disappointing it is to make a long trip only to find the vehicle was unavailable. This is not the experience we want for our customers, and we regret the inconvenience. If you’d like to discuss this further, please reach out to our management team—we’d appreciate the opportunity to make things right.

Hi, thank you for sharing your feedback. We're truly sorry to hear about your negative experience. We take customer concerns seriously and would like to address this matter directly. Please contact us at your convenience, and we'll do our best to resolve any issues you've encountered. We value your input and hope to have the opportunity to make things right.

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Victory Mitsubishi!

Thank you, Jhostyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Victory Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

Hi, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration you encountered. Our goal is always to provide transparency and clear communication, and it's disappointing to hear we fell short. We value all customer feedback and are committed to improving. If you'd like to discuss this further or give us another chance, please feel free to reach out directly.

Hi Klowzi, Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding pricing, and we understand your frustration. Transparency is crucial to us, and we’re disappointed that we didn’t meet your expectations. We appreciate you giving us a chance, and we'd like to address this issue directly. Please reach out to us so we can clarify the situation and work towards a resolution.

That is a xx copy-paste answer. You know exactly what you are doing. I have been lied to by your phone operator and your salesperson about the price with the exact same sentence. Only after checking the car and test driving it you sat me down with the "manager" to talk about numbers and then mentioned that the price is exorbitantly higher. People don't fall for this!