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Gunn Nissan of Denton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (326 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gunn Nissan Is Like Family... the Cool Members

This dealership is, quite frankly, the best dealership I have ever done business with! My wife and I were in serious need of a vehicle after our trusty, used eco-sized SUV finally gave out. We decided to check out Gunn Nissan of Denton after I received a car finance notice from a creditor. One of the things I noticed at this dealership immediately is its entire atmosphere is open and welcoming; we saw individuals whom were having their vehicles serviced sitting in a waiting area with huge clear windows, and some of them were observing the work that the mechanics were completing. The entire staff seemed warm and attentive… we were offered beverages and snacks like we were at a party. Suzie, the Sales Associate who assisted me with my deal, was bubbly, fun, and very helpful. She asked me what type of car I was interested in right away; she never appeared to have a "secret agenda" to put me in a car I didn't want... I was in control the entire time, never feeling pressure or persuasion to do anything other than what I wanted. The selection of vehicles they have is great; I test drove several makes/models with no hassle. I had my mind set on a used SUV, but the mileage values for the makes and models I test-drove were a little higher than what I was looking for. I then transitioned to brand new Nissan SUV models, but the selection of SUVs was just a bit outside of my sticker price range (I had already done my homework, and I had decided that I wanted a vehicle for less than $23,000 at total- sale price). That's when I met with Josh, the Credit Counselor. We went over my credit, and we reviewed a host of credit scenario variations, discussing APRs and monthly payments. Ultimately, I decided on a 2018 sedan and we applied for financing. In no time, the deal was made! However, Josh felt that I could get a better interest rate and lower monthly payments if he had a little more time to negotiate (I had initially gone to the dealership toward the evening hours). I accepted his offer to further assist me. By the next day, an even better deal was made which significantly lowered my interest rate, saving me nearly $100.00 a month! I met with Trey, the Finance Manager, and finalized my paperwork that day. Suzie handed me the keyless remote to a 2018 Nissan Sentra, and I and my wife drove home happy with the purchase and overall experience... and I did this with NO MONEY DOWN! I've had my car for just over a month, and I can't express how great things are; great car, easy payments, and friendly, professional, hassle-free service. Thank you, Suzie, Josh, and Trey! Awesome job, Gunn Nissan of Denton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Charlie Pike

Anna and Matthew, and all staff, were excellent to work with!! They are the best!! I would recommend them to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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zero pressure to buy

The best staff I have ever had the pleasure of dealing with. There was zero pressure to buy anything and they put you in a vehicle to fit your budget. I actually enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I used Gunn Nissan collision repair shop

My Nissan truck was rear-ended and needed some repairs. I wanted to take it to the local dealership, Gunn for the repairs. There a young man named Austin took great care of my truck. He kept me up to date with the repairs. He actually went above and beyond what i expected from a body shop. I was well pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service was great and on time!!

Service was great and on time!! Overall the service advisor was polite and got me in and out in a timely manner. He also kept me up to date regarding the car and where it was in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Good service and attentive. They took my vehicle immediately. The services were quick. The service tech explained everything. The waiting area was clean. Wifi and coffee were provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New to Nissan

Very good experience from start to finish, no stress. As a new customer to Nissan I felt completely complete after I purchased my car. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change/tire rotation

Servicing my car was easy?fast , friendly, well done. I was met by a friendly representative. The time promised for the vehicle to be serviced was kept. The customer service dept was very organized and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Unethical and no integrity with management

Unethical and lacking any integrity in mgmt. Shame good employees here, however their management has zero integrity. I would suggest purchasing anywhere else. However the people that work here are great, management is horrendous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car purchase

Great group of people with a awesome salesman, they made the process easy. Would highly recommend Gunn Nissan for anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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