Reviews
Best deal for your buck
Amazing place everyone was friendly didnt feel pushed at all towards buying car the car was clean nothing wrong i enjoyed the staff Specifically miguel and the lady whos name i forgot but i enjoy it and now im riding in style in my audi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied
My husband and I were not sure buying from out of state , but we had a great first experience We bought our car from the location in Fairfax and delt with Louis he was extremely helpful and professional. we didn't felt rush to buy he explain things to us . overall very pleased. .
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
We bought a used truck from Faheem Malik. Faheem and everyone else working there were so incredibly helpful and made the experience completely painless- not your typical car buying experience! I highly recommend this dealer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Faheem!
The process of purchasing a vehicle can be very overwhelming at times, but thanks to Faheem and the guys at VINS DC, I had a wonderful experience. I called them and inquired about a vehicle online; they immediately took pictures of the vehicle and sent them to me. The dealership was so transparent; no sales pitch, no gimmicks, no lies. They laid everything out over the phone and confirmed it once I got to the dealership. They provided me with excellent customer service and assisted me in the purchase of a nice BMW 5 Series. Thanks again to VINS DC and a special thanks to Faheem for going above and beyond to help me get into the vehicle I wanted. TJ
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car Purchase Experience
Great purchase experience. Zack was particularly helpful and a great resource to do business with. They answer your questions professionally and always willing to clear your doubts. I'll highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FANTASTIC EXPERIENCE, HONEST, STRAIGHT FOREWARD
This was by far the best and easiest transaction I have ever had at a car dealership - Zack was GREAT - showed me everything as he put it in the computer - only a few pieces of paper - fast process. HIGHLY RECOMMENDED
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service at VINS DC!
I was working with a dealership in Baltimore where I live. I felt so pressured speaking to the salesman that I actually got a headache. They held me hostage in the dealership and I was extremely overwhelmed with the whole experience. Three hours later, I was totally turned OFF. So much so, that I called a friend to take me to an auction to get a car. I knew that I would not be spending my money there. Not only did the salesman pressure me, but he went and got two other people. It was toooooo much! Well, low and behold, as I researched the car that I wanted, I found VINS DC! The experience was AWESOME! It was no pressure and working with Zack just felt RIGHT! Not only did I get an amazing car, but I got an amazing deal. The car I purchased from Zack had lower miles and was in better condition than the car I originally wanted to purchase from said dealership. The best part is that it was $3000 lower!!!! Thanks Zack and VINS DC. You definitely have a repeat customer. You guys are stuck with me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Zach!
Quick, Reliable, Professional. I emailed VINs late one night, received a response early next day. Zach took care of me from start to finish with no stress or hassle and didn't oversell or fed me unnecessary information, which i appreciate. Bought a beautiful car for a great value. Purchasing the car was very quick, about one hour total. Fees are not hidden and reasonable and well explained, so that was another thing that was stress free. Overall its been a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding experience
Car buying here was a great experience. Process was fast and easy, cars are just as described, and Zack is attentive and knowledgeable. I would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience!
I wasn't sure if the time was right to purchase a car, but Zach took the time to answer all of my questions and just chat with me. Zack is such a nice person, you feel like you've known him forever. Ultimately, he took all of work and aggravation out of car buying. He gave me every answer and/or document I needed and assured me the car was as clean as it seemed online. He even called me on his day off. He ran real numbers, so there was no guess work. When I arrived after the 1.5 hour ride, the car was sitting out front, ready to test drive. It was cleaner than I imagined it could be. They do a great job of choosing and detailing their cars. Jimmy helped with the signing of the documents - another gentleman. I was in and out within an hour. I enjoyed this experience much more than any other car buying experience to date. I will definitely be in touch with Zach for my next car purchase. Thanks so much, VINS DC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase